{"id":11561,"date":"2026-05-12T17:36:53","date_gmt":"2026-05-12T22:36:53","guid":{"rendered":"https:\/\/emak.tech\/enregistrement-des-appels\/"},"modified":"2026-05-12T17:36:53","modified_gmt":"2026-05-12T22:36:53","slug":"enregistrement-des-appels","status":"publish","type":"page","link":"https:\/\/emak.tech\/fr\/fonctionnalites\/enregistrement-des-appels\/","title":{"rendered":"Enregistrement d&#8217;appels avec transcription IA"},"content":{"rendered":"\n<article class=\"bp-mp bp-rec\">\n\n\t<!-- 1. Hero -->\n\t<section class=\"bp-page-hero\">\n\t\t<div class=\"bp-page-hero-bg\" aria-hidden=\"true\"><\/div>\n\t\t<div class=\"bp-page-inner bp-page-hero-inner\">\n\t\t\t<span class=\"bp-page-tag\">\n\t\t\t\t<svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"3\"\/><\/svg>\n\t\t\t\tEnregistrement d\u2019appels\t\t\t<\/span>\n\t\t\t<div class=\"bp-page-hero-grid\">\n\t\t\t\t<div>\n\t\t\t\t\t<h1 class=\"t-display-xl\">Enregistrement d\u2019appels d\u2019affaires \u2014 chaque conversation capt\u00e9e, transcrite, cherchable.<\/h1>\n\t\t\t\t\t<p class=\"t-body-lg bp-page-hero-sub\" style=\"margin-top:var(--kb-space-5);\">Enregistrez les appels automatiquement ou \u00e0 la demande. Obtenez des transcriptions IA avec identification des locuteurs. Conservez 12 mois d\u2019enregistrements inclus dans votre forfait.<\/p>\n\t\t\t\t\t<div class=\"bp-rec-hero-actions\">\n\t\t\t\t\t\t<a class=\"bp-btn bp-btn--primary bp-btn--lg\" href=\"\/request-a-callback\/\">Commencer votre essai gratuit de 30 jours<\/a>\n\t\t\t\t\t\t<a class=\"bp-btn bp-btn--secondary bp-btn--lg\" href=\"\/contact\/\">Parler aux ventes<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-rec-hero-trust\">\n\t\t\t\t\t\t\t<div class=\"bp-trust-line\">\n\t\t\t\t\t<span class=\"bp-trust-line-avatars bp-avatar-stack\" aria-hidden=\"true\">\n\t\t\t\t<span class=\"bp-avatar bp-avatar--xs\"><img src=\"https:\/\/emak.tech\/wp-content\/themes\/bplus\/images\/avatars\/avatar-w-03.jpg\" alt=\"Avatar utilisateur\" loading=\"lazy\" decoding=\"async\" \/><\/span><span class=\"bp-avatar bp-avatar--xs\"><img src=\"https:\/\/emak.tech\/wp-content\/themes\/bplus\/images\/avatars\/avatar-m-05.jpg\" alt=\"Avatar utilisateur\" loading=\"lazy\" decoding=\"async\" \/><\/span><span class=\"bp-avatar bp-avatar--xs\"><img src=\"https:\/\/emak.tech\/wp-content\/themes\/bplus\/images\/avatars\/avatar-w-06.jpg\" alt=\"Avatar utilisateur\" loading=\"lazy\" decoding=\"async\" \/><\/span><span class=\"bp-avatar bp-avatar--xs\"><img src=\"https:\/\/emak.tech\/wp-content\/themes\/bplus\/images\/avatars\/avatar-m-02.jpg\" alt=\"Avatar utilisateur\" loading=\"lazy\" decoding=\"async\" \/><\/span>\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-trust-line-text\">Adopt\u00e9 par <strong>1 000+<\/strong> entreprises canadiennes \u00b7 <strong>5 000+<\/strong> utilisateurs<\/span>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bp-page-hero-aside\" aria-hidden=\"true\">\n\t\t\t\t\t<div class=\"bp-card bp-card--feature\">\n\t\t\t\t\t\t<div class=\"bp-card-mock bp-card-mock--hero bp-card-mock--purple\">\n\t\t\t\t\t\t\t<div class=\"bp-rec-mock bp-rec-mock-search\">\n\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-head\">\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-bar\">\n\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"11\" cy=\"11\" r=\"8\"\/><path d=\"m21 21-4.3-4.3\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-bar-text\">palier tarifaire<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-bar-tag\">3 r\u00e9sultats<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-list\">\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-row\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-meta\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-name\">Marie Tremblay<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-dur\">4:12<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-stamp\">Apr 18<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-snippet\">\u2026le <span class=\"bp-rec-mock-search-hl\">palier tarifaire<\/span> dont on a parl\u00e9 \u2014 est-ce que \u00e7a inclut le soutien ?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-row\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-meta\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-name\">Jason Lee<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-dur\">2:48<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-stamp\">Apr 14<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-snippet\">\u2026quelle est la diff\u00e9rence entre ceci <span class=\"bp-rec-mock-search-hl\">palier tarifaire<\/span> et le prochain ?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-row\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-meta\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-name\">S\u00e9bastien C\u00f4t\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-dur\">6:31<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-mock-search-stamp\">Apr 09<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-mock-search-snippet\">\u2026peut-on confirmer le prix actuel <span class=\"bp-rec-mock-search-hl\">palier tarifaire<\/span> pendant deux ans ?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 2. Post-hero strip -->\n\t<section class=\"bp-rec-prehero-strip\">\n\t\t<div class=\"bp-page-inner bp-rec-prehero-strip-inner\">\n\t\t\t<p class=\"bp-rec-prehero-stat\">\n\t\t\t\tLes entreprises qui utilisent les enregistrements rapportent une <strong>r\u00e9duction de 50 %<\/strong> du temps de traitement des diff\u00e9rends. La transcription IA transforme des heures d\u2019enregistrements en texte cherchable \u2014 trouvez cette conversation sur les prix en quelques secondes, pas en minutes.\t\t\t<\/p>\n\t\t\t\t<span class=\"bp-price-anchor\">\n\t\t<svg viewBox=\"0 0 24 24\" width=\"14\" height=\"14\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg>\n\t\tInclus dans chaque forfait \u2014 \u00e0 partir de <a href=\"\/pricing\/\"><span class=\"bp-price-anchor-amount\">20 $<\/span><\/a>\/\/ poste \/ mois.\t<\/span>\n\t\t\t<\/div>\n\t<\/section>\n\n\t<!-- 3. Logo wall -->\n\t<section style=\"padding:clamp(40px,6vw,72px) 0 clamp(8px,1vw,16px);\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t\t<div class=\"bp-logo-wall\" aria-label=\"Adopt\u00e9 par les entreprises canadiennes\">\n\t\t<div class=\"bp-logo-wall-track\">\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/second-cup-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/second-cup-logo-200px.png\" alt=\"Second Cup\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/Thai_Express_Canada_logo.svg_-1024x194.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/Thai_Express_Canada_logo.svg_-1024x194.png\" alt=\"Thai Express\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/mucho-burrito-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/mucho-burrito-logo-200px.png\" alt=\"Mucho Burrito\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/baton-rouge-logo-fr.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/baton-rouge-logo-fr.png\" alt=\"B\u00e2ton Rouge\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/notre-boef-de-grace-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/notre-boef-de-grace-logo-200px.png\" alt=\"Notre B\u0153uf de Gr\u00e2ce\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/cirka-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/cirka-logo-200px.png\" alt=\"Cirka\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/second-cup-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/second-cup-logo-200px.png\" alt=\"Second Cup\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/Thai_Express_Canada_logo.svg_-1024x194.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/Thai_Express_Canada_logo.svg_-1024x194.png\" alt=\"Thai Express\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/mucho-burrito-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/mucho-burrito-logo-200px.png\" alt=\"Mucho Burrito\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/baton-rouge-logo-fr.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/baton-rouge-logo-fr.png\" alt=\"B\u00e2ton Rouge\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/notre-boef-de-grace-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/notre-boef-de-grace-logo-200px.png\" alt=\"Notre B\u0153uf de Gr\u00e2ce\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"bp-logo-wall-item\" aria-hidden=\"false\">\n\t\t\t\t\t\t\t\t\t<picture><source srcset=\"\/wp-content\/uploads\/2019\/09\/cirka-logo-200px.png.webp\" type=\"image\/webp\"><img src=\"\/wp-content\/uploads\/2019\/09\/cirka-logo-200px.png\" alt=\"Cirka\" loading=\"lazy\" decoding=\"async\" \/><\/picture>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t<\/section>\n\n\t<!-- 4. ONE deep showcase \u2014 transcript detail with speakers (ROSE marquee, FIRST use) -->\n\t<section class=\"bp-rec-showcase\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<div class=\"bp-callout bp-callout--showcase\">\n\t\t\t\t<div class=\"bp-callout-copy\">\n\t\t\t\t\t<h2 class=\"t-display-md\">Transcription IA avec identification des locuteurs.<\/h2>\n\t\t\t\t\t<p class=\"t-body\" style=\"color:var(--kb-color-text-subtle);\">Chaque enregistrement vient avec une transcription compl\u00e8te \u2014 automatiquement g\u00e9n\u00e9r\u00e9e avec identification des locuteurs et horodatage. Plut\u00f4t que de r\u00e9\u00e9couter un appel de 30 minutes, survolez la transcription en 60 secondes. Sautez au moment exact o\u00f9 quelqu\u2019un a dit quelque chose.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bp-card bp-card--showcase bp-card--showcase-rose\">\n\t\t\t\t\t<div class=\"bp-card-showcase-mock\">\n\t\t\t\t\t\t<div class=\"bp-rec-mock bp-rec-mock-transcript\">\n\t\t\t\t\t\t\t<div class=\"bp-rec-tr-head\">\n\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-head-title\">Marie Tremblay \u00b7 Apr 18<\/span>\n\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-head-tag\">ENR<\/span>\n\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-head-dur\">4:12<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-tr-mini-wave\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar bp-rec-tr-mini-wave-bar--played\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-mini-wave-bar\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-tr-lines\">\n\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-line\">\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-stamp\">1:24<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-speaker bp-rec-tr-speaker--a\">MT<\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-body\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-name\">Marie<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-text\">Donc le <mark>palier tarifaire<\/mark> dont on a parl\u00e9 \u2014 est-ce que \u00e7a inclut le soutien ?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-line\">\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-stamp\">1:31<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-speaker bp-rec-tr-speaker--b\">YO<\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-body\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-name\">Vous<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-text\">Oui \u2014 le palier 2 inclut le soutien courriel prioritaire et un SLA de r\u00e9ponse de 4 h. Nous pouvons aussi ajouter la couverture de fin de semaine en extension.<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-line\">\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-stamp\">1:46<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"bp-rec-tr-speaker bp-rec-tr-speaker--a\">MT<\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-body\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-name\">Marie<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bp-rec-tr-text\">Parfait. On confirme \u00e7a.<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 5. 4-up use-case grid \u2014 Compliance \/ QA \/ Dispute \/ Sales coaching -->\n\t<section class=\"bp-rec-uses\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<div class=\"bp-rec-uses-intro\">\n\t\t\t\t<h2 class=\"t-display-md bp-rec-uses-intro-h\">B\u00e2ti pour de vrais besoins d\u2019affaires.<\/h2>\n\t\t\t\t<p class=\"bp-rec-uses-intro-p\">Les \u00e9quipes en sant\u00e9, juridique, finance et assurance utilisent les enregistrements comme dossier officiel de chaque conversation client \u2014 et la LPRPDE \/ consentement unilat\u00e9ral int\u00e9gr\u00e9s vous gardent align\u00e9s avec les lois canadiennes d\u2019enregistrement.<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"bp-rec-uses-grid\">\n\n\t\t\t\t<div class=\"bp-card bp-card--feature\">\n\t\t\t\t\t<div class=\"bp-card-mock bp-card-mock--blue\">\n\t\t\t\t\t\t<div class=\"bp-rec-mini\">\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-icon bp-rec-mini-icon--compliance\">\n\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat\">PIPEDA<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat-label\">Consentement unilat\u00e9ral \u00b7 avis de conformit\u00e9 auto<\/div>\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-tag bp-rec-mini-tag--blue\">Conformit\u00e9<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-card-body\">\n\t\t\t\t\t\t<h3 class=\"t-h-card\">Enregistrement conforme<\/h3>\n\t\t\t\t\t\t<p class=\"t-body-sm\">Sant\u00e9, juridique, financier et assurance : un dossier officiel de chaque interaction avec conformit\u00e9 canadienne int\u00e9gr\u00e9e.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"bp-card bp-card--feature\">\n\t\t\t\t\t<div class=\"bp-card-mock bp-card-mock--orange\">\n\t\t\t\t\t\t<div class=\"bp-rec-mini\">\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-icon bp-rec-mini-icon--qa\">\n\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"22 12 18 12 15 21 9 3 6 12 2 12\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat\">Coach live<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat-label\">Ou r\u00e9viser plus tard \u2014 \u00e0 vous de choisir<\/div>\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-tag bp-rec-mini-tag--orange\">QA<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-card-body\">\n\t\t\t\t\t\t<h3 class=\"t-h-card\">Assurance qualit\u00e9<\/h3>\n\t\t\t\t\t\t<p class=\"t-body-sm\">Examinez de vrais appels pour coacher votre \u00e9quipe. Utilisez le coaching en direct pour la r\u00e9troaction en temps r\u00e9el, ou examinez les enregistrements apr\u00e8s coup.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"bp-card bp-card--feature\">\n\t\t\t\t\t<div class=\"bp-card-mock bp-card-mock--rose\">\n\t\t\t\t\t\t<div class=\"bp-rec-mini\">\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-icon bp-rec-mini-icon--dispute\">\n\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M14 9V5a3 3 0 0 0-3-3l-4 9v11h11.28a2 2 0 0 0 2-1.7l1.38-9a2 2 0 0 0-2-2.3z\"\/><path d=\"M7 22H4a2 2 0 0 1-2-2v-7a2 2 0 0 1 2-2h3\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat\">\u221250%<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat-label\">D\u00e9lai de traitement des diff\u00e9rends<\/div>\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-tag bp-rec-mini-tag--red\">Diff\u00e9rends<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-card-body\">\n\t\t\t\t\t\t<h3 class=\"t-h-card\">R\u00e8glement des diff\u00e9rends<\/h3>\n\t\t\t\t\t\t<p class=\"t-body-sm\">Quand un client dit \u00ab ce n\u2019est pas ce qu\u2019on avait convenu \u00bb, vous avez l\u2019enregistrement. Aucune ambigu\u00eft\u00e9. Aucune devinette.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"bp-card bp-card--feature\">\n\t\t\t\t\t<div class=\"bp-card-mock bp-card-mock--green\">\n\t\t\t\t\t\t<div class=\"bp-rec-mini\">\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-icon bp-rec-mini-icon--sales\">\n\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"20\" x2=\"12\" y2=\"10\"\/><line x1=\"18\" y1=\"20\" x2=\"18\" y2=\"4\"\/><line x1=\"6\" y1=\"20\" x2=\"6\" y2=\"16\"\/><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat\">Coaching<\/div>\n\t\t\t\t\t\t\t<div class=\"bp-rec-mini-stat-label\">Objections, conclusion, vraies donn\u00e9es<\/div>\n\t\t\t\t\t\t\t<span class=\"bp-rec-mini-tag bp-rec-mini-tag--green\">Ventes<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-card-body\">\n\t\t\t\t\t\t<h3 class=\"t-h-card\">Coaching ventes<\/h3>\n\t\t\t\t\t\t<p class=\"t-body-sm\">Entendez comment votre \u00e9quipe g\u00e8re les objections et conclusions. Am\u00e9liorez la performance avec de vraies donn\u00e9es, pas des hypoth\u00e8ses.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 6. Mid-divider CTA -->\n\t<section style=\"padding:clamp(32px,5vw,56px) 0;text-align:center;\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<div style=\"display:inline-flex;gap:12px;flex-wrap:wrap;justify-content:center;\">\n\t\t\t\t<a class=\"bp-btn bp-btn--primary bp-btn--lg\" href=\"\/request-a-callback\/\">Commencer votre essai gratuit de 30 jours<\/a>\n\t\t\t\t<a class=\"bp-btn bp-btn--secondary bp-btn--lg\" href=\"\/contact\/\">Parler aux ventes<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 7. Testimonial \u2014 Lino Lancione Google \u2605\u2605\u2605\u2605\u2605 -->\n\t<section class=\"bp-testimonial bp-testimonial--review\">\n\t\t<div class=\"bp-page-inner bp-testimonial-grid\">\n\t\t\t<div class=\"bp-testimonial-stat\">\n\t\t\t\t<span class=\"bp-testimonial-stat-stars\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t<svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26\"\/><\/svg>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-testimonial-stat-source\">\n\t\t\t\t\t<span class=\"bp-testimonial-stat-source-logo\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg viewBox=\"0 0 18 18\">\n\t\t\t\t\t\t\t<path fill=\"#4285F4\" d=\"M17.64 9.2c0-.637-.057-1.251-.164-1.84H9v3.481h4.844a4.14 4.14 0 0 1-1.796 2.716v2.258h2.908c1.702-1.567 2.684-3.875 2.684-6.615z\"\/>\n\t\t\t\t\t\t\t<path fill=\"#34A853\" d=\"M9 18c2.43 0 4.467-.806 5.956-2.18l-2.908-2.259c-.806.54-1.837.86-3.048.86-2.344 0-4.328-1.584-5.036-3.711H.957v2.332A8.997 8.997 0 0 0 9 18z\"\/>\n\t\t\t\t\t\t\t<path fill=\"#FBBC05\" d=\"M3.964 10.71A5.41 5.41 0 0 1 3.682 9c0-.593.102-1.17.282-1.71V4.958H.957A8.996 8.996 0 0 0 0 9c0 1.452.348 2.827.957 4.042l3.007-2.332z\"\/>\n\t\t\t\t\t\t\t<path fill=\"#EA4335\" d=\"M9 3.58c1.321 0 2.508.454 3.44 1.345l2.582-2.58C13.463.891 11.426 0 9 0A8.997 8.997 0 0 0 .957 4.958L3.964 7.29C4.672 5.163 6.656 3.58 9 3.58z\"\/>\n\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\tAvis Google\t\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-testimonial-stat-meta\">Not\u00e9 5,0 par les entreprises canadiennes<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"bp-testimonial-quote\">\n\t\t\t\t<p class=\"bp-testimonial-q\">\n\t\t\t\t\t<span class=\"bp-testimonial-bold\">\u00ab Un produit excellent et s\u00e9curitaire, entour\u00e9 d\u2019un service \u00e0 la client\u00e8le exceptionnel !<\/span>\n\t\t\t\t\tL\u2019\u00e9quipe comprend vraiment l\u2019importance d\u2019offrir un syst\u00e8me t\u00e9l\u00e9phonique VoIP fiable, riche en fonctionnalit\u00e9s et facile \u00e0 utiliser. \u00bb\t\t\t\t<\/p>\n\t\t\t\t<div class=\"bp-testimonial-attrib\">\n\t\t\t\t\t<span class=\"bp-testimonial-avatar\">LL<\/span>\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<div class=\"bp-testimonial-name\">Lino Lancione<\/div>\n\t\t\t\t\t\t<div class=\"bp-testimonial-role\">Client v\u00e9rifi\u00e9 \u00b7 Avis Google<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 8. Mid-emphatic -->\n\t<section class=\"bp-section-emph\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<h2 class=\"t-display-md bp-section-emph-h\">La conversation qu\u2019on ne peut pas prouver est celle qui co\u00fbte cher.<\/h2>\n\t\t\t<div class=\"bp-section-emph-actions\">\n\t\t\t\t<a class=\"bp-btn bp-btn--primary bp-btn--lg\" href=\"\/request-a-callback\/\">Commencer votre essai gratuit de 30 jours<\/a>\n\t\t\t\t<a class=\"bp-btn bp-btn--secondary bp-btn--lg\" href=\"\/contact\/\">Parler aux ventes<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 9. 3 steps -->\n\t<section style=\"padding:clamp(56px,8vw,96px) 0;\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<div class=\"bp-callout bp-callout--block\">\n\t\t\t\t<h2 class=\"t-display-md\" style=\"margin:0 0 var(--kb-space-4);\">D\u00e9marrer en 3 \u00e9tapes.<\/h2>\n\t\t\t\t\t<div class=\"bp-steps-3\">\n\t\t\t<div class=\"bp-steps-3-item\">\n\t\t\t\t\t\t\t<span class=\"bp-steps-3-num\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<h3 class=\"bp-steps-3-h\">Commencer votre essai gratuit<\/h3>\n\t\t\t<p class=\"bp-steps-3-p\">Inscrivez-vous et notre \u00e9quipe vous configure en un jour ouvrable.<\/p>\n\t\t<\/div>\n\t\t\t<div class=\"bp-steps-3-item\">\n\t\t\t\t\t\t\t<span class=\"bp-steps-3-num\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<h3 class=\"bp-steps-3-h\">Activer l\u2019enregistrement<\/h3>\n\t\t\t<p class=\"bp-steps-3-p\">Activez l\u2019enregistrement automatique pour tous les appels, ou \u00e0 la demande pour des conversations pr\u00e9cises.<\/p>\n\t\t<\/div>\n\t\t\t<div class=\"bp-steps-3-item\">\n\t\t\t\t\t\t\t<span class=\"bp-steps-3-num bp-steps-3-num--emoji\" aria-hidden=\"true\">\ud83c\udf89<\/span>\n\t\t\t\t\t\t<h3 class=\"bp-steps-3-h\">Mise en service<\/h3>\n\t\t\t<p class=\"bp-steps-3-p\">Chaque appel est capt\u00e9, transcrit et cherchable \u2014 d\u00e8s le premier jour. Votre t\u00e9l\u00e9phonie d\u2019affaires est pr\u00eate.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<!-- 10. FAQ -->\n\t<section style=\"padding:clamp(56px,8vw,96px) 0;\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<h2 class=\"t-display-md\" style=\"margin:0 0 var(--kb-space-9);\">Questions fr\u00e9quentes.<\/h2>\n\t\t\t\t<div class=\"bp-faq\">\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">Est-il l\u00e9gal d\u2019enregistrer les appels d\u2019affaires au Canada ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Le Canada fonctionne sous le consentement unilat\u00e9ral pour l\u2019enregistrement d\u2019appels, ce qui signifie qu\u2019au moins une partie de l\u2019appel doit savoir que l\u2019enregistrement a lieu. Sous la LPRPDE, les entreprises doivent informer les appelants que l\u2019appel peut \u00eatre enregistr\u00e9. La fonctionnalit\u00e9 d\u2019avis de conformit\u00e9 d\u2019EMAK joue une annonce automatique aux appelants, gardant votre entreprise align\u00e9e avec la loi canadienne.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">Combien de temps les enregistrements sont-ils conserv\u00e9s ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>EMAK inclut 12 mois de stockage d\u2019enregistrement avec chaque forfait \u2014 aucun frais \u00e0 la minute et aucun enregistrement qui dispara\u00eet apr\u00e8s 30 jours. Les enregistrements sont stock\u00e9s en s\u00e9curit\u00e9 et accessibles n\u2019importe quand depuis votre portail.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">Puis-je chercher dans les enregistrements par mot-cl\u00e9 ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Oui. Chaque enregistrement est automatiquement transcrit avec identification IA des locuteurs. Vous pouvez chercher dans toutes les transcriptions par mot-cl\u00e9 pour trouver des conversations, ententes ou d\u00e9tails pr\u00e9cis en quelques secondes plut\u00f4t que de r\u00e9\u00e9couter des heures d\u2019audio.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">Comment configurer l\u2019enregistrement automatique ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Activez l\u2019enregistrement automatique pour tous les postes depuis le portail admin EMAK \u2014 une bascule, et chaque appel est capt\u00e9 sans que personne n\u2019appuie sur un bouton. Vous pouvez aussi configurer l\u2019enregistrement par poste ou par groupe d\u2019appel si vous voulez n\u2019enregistrer que des \u00e9quipes pr\u00e9cises.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">Puis-je t\u00e9l\u00e9charger les enregistrements ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Oui. Les enregistrements sont accessibles depuis le portail EMAK et peuvent \u00eatre \u00e9cout\u00e9s, t\u00e9l\u00e9charg\u00e9s en fichiers audio ou export\u00e9s avec leurs transcriptions IA. Utilisez l\u2019historique d\u2019appels pour parcourir, filtrer et exporter les enregistrements par date, appelant ou poste.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">L\u2019enregistrement d\u2019appels fonctionne-t-il en conf\u00e9rence ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Oui. Les appels-conf\u00e9rence sont enregistr\u00e9s et transcrits avec la m\u00eame identification IA des locuteurs que les appels individuels. La conversation multipartite compl\u00e8te est capt\u00e9e et cherchable.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t\t<details class=\"bp-faq-item\">\n\t\t\t<summary>\n\t\t\t\t<span class=\"bp-faq-q\">L\u2019enregistrement d\u2019appels co\u00fbte-t-il plus cher ?<\/span>\n\t\t\t\t<span class=\"bp-faq-chevron\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg><\/span>\n\t\t\t<\/summary>\n\t\t\t<div class=\"bp-faq-a\"><div><p>Non. L\u2019enregistrement automatique d\u2019appels avec transcription IA et 12 mois de stockage est inclus dans chaque forfait t\u00e9l\u00e9phonique d\u2019affaires EMAK \u2014 aucun frais \u00e0 la minute, aucun palier premium requis.<\/p><\/div><\/div>\n\t\t<\/details>\n\t\t<\/div>\n\t\t\t<\/div>\n\t<\/section>\n\n\t<!-- 11. Dark CTA grid -->\n\t\t<section class=\"bp-cta-grid\">\n\t\t<div class=\"bp-page-inner\">\n\t\t\t<h2 class=\"bp-cta-grid-h\">\n\t\t\t\t<span class=\"bp-cta-grid-strong\">Pr\u00eat \u00e0 vous lancer ?<\/span>\n\t\t\t\t<span class=\"bp-cta-grid-sub\">Choisissez un num\u00e9ro, regardez une d\u00e9mo en direct, ou choisissez un forfait adapt\u00e9 \u00e0 votre \u00e9quipe.<\/span>\n\t\t\t<\/h2>\n\t\t\t<div class=\"bp-cta-grid-cards\">\n\t\t\t\t\t\t\t\t<a class=\"bp-cta-card\" href=\"\/services\/business-phone-system\/\">\n\t\t\t\t\t<div class=\"bp-cta-card-art\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-picker\">\n\t\t\t\t<div class=\"bp-cta-art-picker-search\">\n\t\t\t\t\t<svg width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"11\" cy=\"11\" r=\"7\"\/><path d=\"M21 21l-4.35-4.35\"\/><\/svg>\n\t\t\t\t\tArea code 514\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-picker-row\">\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-num\">(514) 555-0142<\/span>\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-city\">Montreal<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-picker-row bp-cta-art-picker-row--active\">\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-num\">(514) 555-0118<\/span>\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-city\">Montreal<\/span>\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-check\">\u2713<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-picker-row\">\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-num\">(514) 555-0203<\/span>\n\t\t\t\t\t\t\t<span class=\"bp-cta-art-picker-city\">Laval<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-cta-card-body\">\n\t\t\t\t\t\t<div class=\"bp-cta-card-body-text\">\n\t\t\t\t\t\t\t<div class=\"bp-cta-card-h\">Choisir un nouveau num\u00e9ro<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-card-sub\">ou transf\u00e9rer le v\u00f4tre<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bp-cta-card-arrow\" aria-hidden=\"true\">\u2192<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"bp-cta-card\" href=\"\/request-a-callback\/\">\n\t\t\t\t\t<div class=\"bp-cta-card-art\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-player\">\n\t\t\t\t<span class=\"bp-cta-art-player-chip\">\n\t\t\t\t\t<span class=\"bp-cta-art-player-chip-dot\"><\/span>\n\t\t\t\t\tLive demo\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-cta-art-player-play\">\n\t\t\t\t\t<svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"currentColor\" aria-hidden=\"true\"><polygon points=\"7 4 21 12 7 20 7 4\"\/><\/svg>\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-cta-art-player-waveform\" aria-hidden=\"true\">\n\t\t\t\t\t<span style=\"height:6px\"><\/span><span style=\"height:9px\"><\/span><span style=\"height:4px\"><\/span><span style=\"height:11px\"><\/span><span style=\"height:7px\"><\/span><span style=\"height:10px\"><\/span><span style=\"height:5px\"><\/span><span style=\"height:8px\"><\/span><span style=\"height:12px\"><\/span><span style=\"height:6px\"><\/span><span style=\"height:9px\"><\/span><span style=\"height:4px\"><\/span><span style=\"height:7px\"><\/span><span style=\"height:11px\"><\/span><span style=\"height:5px\"><\/span><span style=\"height:8px\"><\/span><span style=\"height:10px\"><\/span><span style=\"height:6px\"><\/span>\t\t\t\t<\/span>\n\t\t\t\t<span class=\"bp-cta-art-player-duration\">3:24<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-cta-card-body\">\n\t\t\t\t\t\t<div class=\"bp-cta-card-body-text\">\n\t\t\t\t\t\t\t<div class=\"bp-cta-card-h\">Voir une d\u00e9mo<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-card-sub\">pour commencer avec EMAK<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bp-cta-card-arrow\" aria-hidden=\"true\">\u2192<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"bp-cta-card\" href=\"\/pricing\/\">\n\t\t\t\t\t<div class=\"bp-cta-card-art\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-pricing\">\n\t\t\t\t<span class=\"bp-cta-art-pricing-tag\">EMAK plan<\/span>\n\t\t\t\t<div class=\"bp-cta-art-pricing-name\">Every feature included<\/div>\n\t\t\t\t<div class=\"bp-cta-art-pricing-price\">\n\t\t\t\t\t<span class=\"bp-cta-art-pricing-amount\">$20<\/span>\n\t\t\t\t\t<span class=\"bp-cta-art-pricing-unit\">CAD \/ extension \/ month<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-pricing-feat\">\n\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n\t\t\t\t\t\tUnlimited Canada &amp; US calling\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-pricing-feat\">\n\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n\t\t\t\t\t\tAI transcription + recording\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-art-pricing-feat\">\n\t\t\t\t\t\t<svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n\t\t\t\t\t\tNo contract \u00b7 30-day trial\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bp-cta-card-body\">\n\t\t\t\t\t\t<div class=\"bp-cta-card-body-text\">\n\t\t\t\t\t\t\t<div class=\"bp-cta-card-h\">Voir les tarifs<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bp-cta-card-sub\">choisir un forfait et commencer<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"bp-cta-card-arrow\" aria-hidden=\"true\">\u2192<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n\t<!-- 12. Finale -->\n\t\t<section class=\"bp-finale\">\n\t\t<div class=\"bp-page-inner bp-finale-grid\">\n\t\t\t<h2 class=\"bp-finale-h\">Ne manquez plus jamais<br>un appel ni un client.<\/h2>\n\t\t\t<div class=\"bp-finale-actions\">\n\t\t\t\t<a class=\"bp-finale-cta bp-finale-cta--primary\" href=\"\/request-a-callback\/\">\n\t\t\t\t\tR\u00e9server une d\u00e9mo\t\t\t\t\t<span class=\"bp-finale-cta-arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 5l7 7-7 7\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t<a class=\"bp-finale-cta\" href=\"\/contact\/\">\n\t\t\t\t\tParler aux ventes\t\t\t\t\t<span class=\"bp-finale-cta-arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 5l7 7-7 7\"\/><\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n<\/article>\n\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":11552,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11561","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/11561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/comments?post=11561"}],"version-history":[{"count":0,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/11561\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/11552"}],"wp:attachment":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/media?parent=11561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}