{"id":8199,"date":"2017-05-22T13:45:53","date_gmt":"2017-05-22T18:45:53","guid":{"rendered":"https:\/\/emak.tech\/support\/"},"modified":"2023-01-19T14:56:50","modified_gmt":"2023-01-19T19:56:50","slug":"support","status":"publish","type":"page","link":"https:\/\/emak.tech\/fr\/support\/","title":{"rendered":"Soutien technique"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1574315710066{background-image: url(https:\/\/emak.tech\/wp-content\/uploads\/2015\/09\/contact-bg-title-1.jpg?id=166) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class=”size-40″ css=”.vc_custom_1604636032555{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”]<\/p>\n

Bienvenue au soutien technique EMAK Telecom<\/span><\/p>\n

[\/vc_column_text][vc_empty_space height=”28px” css=”.vc_custom_1574315680354{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1575567384368{padding-right: 10% !important;padding-left: 10% !important;}”][vc_wp_search][vc_empty_space height=”80px”][\/vc_column_inner][vc_column_inner width=”1\/6″][vc_column_text el_class=”size-15″]<\/p>\n

Soutien technique:<\/strong>
\n<\/span>Appelez: *611
\n(514) 400-0226
\nsupport@emak.tech
\n<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574298201706{background-color: #ffffff !important;}”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”3667″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1574321833981{margin-bottom: 0px !important;}”]<\/p>\n

Guides de d\u00e9marrage
\n<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1604673974748{margin-bottom: 8px !important;}”]<\/p>\n

Apprenez tout sur les bases et les fonctionnalit\u00e9s de votre nouveau syst\u00e8me t\u00e9l\u00e9phonique.<\/p>\n

Comment se pr\u00e9parer pour votre installation EMAK Telecom<\/a><\/p>\n

Contacter le support technique<\/a><\/p>\n

Connection au portail t\u00e9l\u00e9phonique<\/a><\/p>\n

Envoyer une t\u00e9l\u00e9copie en ligne<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” css=”.vc_custom_1605717339168{margin-top: 20px !important;}” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Fguides-de-demarrage%2F”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”3609″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1574312618618{margin-bottom: 0px !important;}”]<\/p>\n

Compte<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1596580196062{margin-bottom: 8px !important;}”]Tout ce dont vous avez besoin et plus pour g\u00e9rer votre compte EMAK.<\/p>\n

Acc\u00e9der au portail de facturation<\/a><\/p>\n

Comment payer ma facture?<\/a><\/p>\n

Visionner le rapport d\u2019appels interurbains<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Fcompte%2F|title:Voir%20plus” css=”.vc_custom_1605723206556{margin-top: 20px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574314432197{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1574314773613{padding-top: 8px !important;}”][vc_separator css=”.vc_custom_1574314567100{margin-top: 1px !important;margin-bottom: 1px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574314609373{background-color: #ffffff !important;}”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”3665″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1574314296459{margin-bottom: 0px !important;}”]<\/p>\n

Appareils<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1674158206080{margin-bottom: 8px !important;}”]<\/p>\n

D\u00e9couvrez comment utiliser ou d\u00e9panner votre t\u00e9l\u00e9phone, votre casque et d\u2019autres appareils.<\/p>\n

Guides t\u00e9l\u00e9phonique Yealink<\/a><\/p>\n

Installation de l’application t\u00e9l\u00e9phonique pour Windows<\/a><\/p>\n

Configurer l\u2019application mobile Bria<\/a><\/p>\n

Configurer l\u2019application mobile Groundwire<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” css=”.vc_custom_1605723369768{margin-top: 20px !important;}” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Fappareils%2F”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”3631″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1575674862224{margin-bottom: 0px !important;}”]<\/p>\n

Fonctionnalit\u00e9s
\n<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1605550369736{margin-bottom: 8px !important;}”]<\/p>\n

D\u00e9couvrez nos fonctionnalit\u00e9s avanc\u00e9es de t\u00e9l\u00e9phonie et du portail con\u00e7ues pour les utilisateurs avanc\u00e9s.<\/p>\n

Comment acc\u00e9der \u00e0 la bo\u00eete vocale<\/a><\/p>\n

Envoi et r\u00e9ception de fax<\/a><\/p>\n

Codes de fonction du t\u00e9l\u00e9phone<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” css=”.vc_custom_1605723272337{margin-top: 20px !important;}” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Ffonctionnalites%2F”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574314432197{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1574314755952{padding-top: 8px !important;}”][vc_separator css=”.vc_custom_1574314586964{margin-top: 1px !important;margin-bottom: 1px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574298201706{background-color: #ffffff !important;}”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”3633″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1574353612781{margin-bottom: 0px !important;}”]<\/p>\n

D\u00e9pannage
\n<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1578688636749{margin-bottom: 8px !important;}”]<\/p>\n

Si vous rencontrez des probl\u00e8mes avec vos appels ou votre service, commencez ici.<\/p>\n

Vous ne recevez pas de messages vocaux ou de t\u00e9l\u00e9copies par courriel<\/a><\/p>\n

Impossible de placer des appels<\/a><\/p>\n

Le t\u00e9l\u00e9phone affiche aucun service<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” css=”.vc_custom_1605723305473{margin-top: 20px !important;}” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Fdepannage%2F”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_row_inner][vc_column_inner el_class=”noshrink” width=”1\/4″][vc_empty_space height=”100px”][vc_single_image image=”4264″ alignment=”center”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text el_class=”size-40″ css=”.vc_custom_1575654576709{margin-bottom: 0px !important;}”]<\/p>\n

Notes techniques
\n<\/strong><\/h2>\n

[\/vc_column_text][vc_column_text el_class=”size-20″ css=”.vc_custom_1604692812149{margin-bottom: 8px !important;}”]Notes techniques avanc\u00e9es pour les techniciens, les professionnels et les utilisateurs de extr\u00eamement avanc\u00e9s.<\/p>\n

Mode pont (mode bridge) de la Borne Universelle Bell 1000<\/a>[\/vc_column_text][vc_btn title=”Voir plus” style=”outline-custom” outline_custom_color=”#ff8800″ outline_custom_hover_background=”” outline_custom_hover_text=”#333333″ shape=”round” el_class=”support-button” css=”.vc_custom_1605723287377{margin-top: 20px !important;}” link=”url:https%3A%2F%2Femak.tech%2Ffr%2Fsupport-category%2Fnotes-techniques%2F”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574315588882{background-color: #ffffff !important;}”][vc_column][vc_empty_space height=”60px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1574315710066{background-image: url(https:\/\/emak.tech\/wp-content\/uploads\/2015\/09\/contact-bg-title-1.jpg?id=166) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class=”size-40″ css=”.vc_custom_1604636032555{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”] Bienvenue au soutien technique EMAK Telecom [\/vc_column_text][vc_empty_space height=”28px” css=”.vc_custom_1574315680354{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1575567384368{padding-right: 10% !important;padding-left: 10% !important;}”][vc_wp_search][vc_empty_space height=”80px”][\/vc_column_inner][vc_column_inner width=”1\/6″][vc_column_text el_class=”size-15″] Soutien technique: Appelez: *611 (514) 400-0226 support@emak.tech [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1574298201706{background-color: #ffffff […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8199","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/8199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/comments?post=8199"}],"version-history":[{"count":78,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/8199\/revisions"}],"predecessor-version":[{"id":10249,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/pages\/8199\/revisions\/10249"}],"wp:attachment":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/media?parent=8199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}