{"id":12411,"date":"2026-11-09T19:50:36","date_gmt":"2026-11-10T00:50:36","guid":{"rendered":"https:\/\/emak.tech\/support\/reinitialiser-nip-messagerie-vocale\/"},"modified":"2026-11-09T20:26:16","modified_gmt":"2026-11-10T01:26:16","slug":"reinitialiser-nip-messagerie-vocale","status":"publish","type":"support","link":"https:\/\/emak.tech\/fr\/support\/reinitialiser-nip-messagerie-vocale\/","title":{"rendered":"Changer ou r\u00e9initialiser votre NIP de messagerie vocale"},"content":{"rendered":"\n<p>Votre NIP de messagerie vocale permet de consulter vos messages depuis un t\u00e9l\u00e9phone. Il compte de 4 \u00e0 10 chiffres. Le NIP d\u2019une nouvelle bo\u00eete est <strong>1234<\/strong> : changez-le d\u00e8s la premi\u00e8re utilisation.<\/p>\n\n\n\n<p><strong>Qui peut le faire :<\/strong> chacun pour sa propre bo\u00eete; les administrateurs pour toute bo\u00eete de l\u2019organisation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dans l\u2019application Web EMAK<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Connectez-vous \u00e0 <a href=\"https:\/\/client.emaktalk.com\/\" rel=\"nofollow noopener\" target=\"_blank\">client.emaktalk.com<\/a> (<a href=\"https:\/\/emak.tech\/fr\/support\/comment-se-connecter-au-portail-telephonique\/\">Se connecter \u00e0 l&rsquo;application Web EMAK<\/a>).<\/li>\n\n\n\n<li>Dans le menu de gauche, cliquez sur <strong>Messagerie vocale<\/strong>. Si vous g\u00e9rez plusieurs bo\u00eetes, choisissez-la \u00e0 c\u00f4t\u00e9 du titre.<\/li>\n\n\n\n<li>Cliquez sur l\u2019engrenage \u00e0 c\u00f4t\u00e9 du nom de la bo\u00eete.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><picture><source srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr.png.webp 2160w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-300x186.png.webp 300w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-1024x633.png.webp 1024w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-768x475.png.webp 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-1536x950.png.webp 1536w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-2048x1267.png.webp 2048w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-200x124.png.webp 200w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-250x155.png.webp 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-600x371.png.webp 600w\" type=\"image\/webp\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\"><img loading=\"lazy\" decoding=\"async\" width=\"2160\" height=\"1336\" src=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr.png\" alt=\"La page Messagerie vocale avec l\u2019engrenage \u00e0 c\u00f4t\u00e9 du nom de la bo\u00eete mis en \u00e9vidence.\" class=\"wp-image-12421\" style=\"width:720px\" srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr.png 2160w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-300x186.png 300w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-1024x633.png 1024w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-768x475.png 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-1536x950.png 1536w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-2048x1267.png 2048w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-200x124.png 200w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-250x155.png 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-gear-fr-600x371.png 600w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><\/picture><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Sous <strong>Acc\u00e8s t\u00e9l\u00e9phonique<\/strong>, cliquez sur <strong>R\u00e9initialiser le NIP<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><picture><source srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr.png.webp 1032w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-198x300.png.webp 198w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-677x1024.png.webp 677w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-768x1162.png.webp 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-1015x1536.png.webp 1015w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-132x200.png.webp 132w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-250x378.png.webp 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-600x908.png.webp 600w\" type=\"image\/webp\" sizes=\"auto, (max-width: 1032px) 100vw, 1032px\"><img loading=\"lazy\" decoding=\"async\" width=\"1032\" height=\"1562\" src=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr.png\" alt=\"Les param\u00e8tres de la messagerie vocale avec le bouton R\u00e9initialiser le NIP mis en \u00e9vidence.\" class=\"wp-image-12439\" style=\"width:480px\" srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr.png 1032w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-198x300.png 198w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-677x1024.png 677w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-768x1162.png 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-1015x1536.png 1015w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-132x200.png 132w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-250x378.png 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-settings-pin-fr-600x908.png 600w\" sizes=\"auto, (max-width: 1032px) 100vw, 1032px\" \/><\/picture><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Entrez un nouveau NIP de 4 \u00e0 10 chiffres, ou g\u00e9n\u00e9rez-en un au hasard, puis enregistrez-le.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Depuis votre t\u00e9l\u00e9phone<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Appuyez sur la touche de message (enveloppe) de votre t\u00e9l\u00e9phone de bureau, ou composez le <strong>\u200b*97<\/strong>.<\/li>\n\n\n\n<li>Entrez votre NIP actuel, puis appuyez sur <strong>#<\/strong>.<\/li>\n\n\n\n<li>Appuyez sur <strong>5<\/strong> pour les options avanc\u00e9es, puis sur <strong>6<\/strong> pour changer votre NIP.<\/li>\n\n\n\n<li>Entrez votre nouveau NIP, puis appuyez sur <strong>#<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">NIP oubli\u00e9?<\/h2>\n\n\n\n<p>Utilisez l\u2019application Web EMAK ci-dessus : l\u2019ancien NIP n\u2019y est pas n\u00e9cessaire. Un administrateur peut le r\u00e9initialiser pour toute bo\u00eete, ou \u00e9crivez-nous \u00e0 support@emak.tech.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Articles connexes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/utiliser-la-messagerie-vocale-par-telephone\/\">Utiliser la messagerie vocale par t\u00e9l\u00e9phone<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/boite-vocale\/\">Acc\u00e9der \u00e0 la bo\u00eete vocale<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/messagerie-vocale-partagee\/\">Comment utiliser les messageries vocales partag\u00e9es<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/aide-messagerie-vocale\/\">Aide sur la messagerie vocale<\/a><\/li>\n<\/ul>\n\n\n\n<p>Besoin d\u2019aide? \u00c9crivez-nous \u00e0 support@emak.tech.<\/p>\n\n","protected":false},"template":"","support-category":[248],"class_list":["post-12411","support","type-support","status-publish","hentry","support-category-messagerie-vocale"],"_links":{"self":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support\/12411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/types\/support"}],"version-history":[{"count":1,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support\/12411\/revisions"}],"predecessor-version":[{"id":12455,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support\/12411\/revisions\/12455"}],"wp:attachment":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/media?parent=12411"}],"wp:term":[{"taxonomy":"support-category","embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support-category?post=12411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}