{"id":12447,"date":"2026-11-09T20:26:07","date_gmt":"2026-11-10T01:26:07","guid":{"rendered":"https:\/\/emak.tech\/support\/utiliser-la-messagerie-vocale-par-telephone\/"},"modified":"2026-11-09T20:26:07","modified_gmt":"2026-11-10T01:26:07","slug":"utiliser-la-messagerie-vocale-par-telephone","status":"publish","type":"support","link":"https:\/\/emak.tech\/fr\/support\/utiliser-la-messagerie-vocale-par-telephone\/","title":{"rendered":"Utiliser la messagerie vocale par t\u00e9l\u00e9phone"},"content":{"rendered":"\n<p>Vous pouvez tout faire avec votre messagerie vocale \u00e0 partir d\u2019un t\u00e9l\u00e9phone : \u00e9couter vos messages, changer votre annonce et changer votre NIP. Cette page pr\u00e9sente toutes les touches.<\/p>\n\n\n\n<p><strong>Qui peut le faire :<\/strong> toute personne qui conna\u00eet le NIP de la bo\u00eete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Joindre votre messagerie vocale<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Depuis votre t\u00e9l\u00e9phone :<\/strong> appuyez sur la touche message (enveloppe) ou composez le <strong>\u200b*97<\/strong>. Entrez votre NIP, puis appuyez sur <strong>#<\/strong>.<\/li>\n\n\n\n<li><strong>Depuis un autre t\u00e9l\u00e9phone de votre compte :<\/strong> composez le <strong>\u200b*98<\/strong>, puis entrez le num\u00e9ro de la bo\u00eete et son NIP.<\/li>\n\n\n\n<li><strong>Pour envoyer un appelant dans la messagerie de quelqu\u2019un :<\/strong> transf\u00e9rez l\u2019appel au <strong>\u200b*99<\/strong> suivi du num\u00e9ro de poste.<\/li>\n\n\n\n<li>Le NIP d\u2019une nouvelle bo\u00eete est <strong>1234<\/strong>. Changez-le la premi\u00e8re fois que vous appelez : <a href=\"https:\/\/emak.tech\/fr\/support\/reinitialiser-nip-messagerie-vocale\/\">Changer ou r\u00e9initialiser votre NIP de messagerie vocale<\/a>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><picture><source srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr.png.webp 1760w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-260x300.png.webp 260w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-886x1024.png.webp 886w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-768x888.png.webp 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-1329x1536.png.webp 1329w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-173x200.png.webp 173w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-250x289.png.webp 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-600x693.png.webp 600w\" type=\"image\/webp\" sizes=\"auto, (max-width: 1760px) 100vw, 1760px\"><img loading=\"lazy\" decoding=\"async\" width=\"1760\" height=\"2034\" src=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr.png\" alt=\"Un plan de toutes les touches du menu t\u00e9l\u00e9phonique de la messagerie vocale.\" class=\"wp-image-12433\" style=\"width:720px\" srcset=\"https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr.png 1760w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-260x300.png 260w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-886x1024.png 886w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-768x888.png 768w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-1329x1536.png 1329w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-173x200.png 173w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-250x289.png 250w, https:\/\/emak.tech\/wp-content\/uploads\/2026\/11\/voicemail-guide-phone-map-fr-600x693.png 600w\" sizes=\"auto, (max-width: 1760px) 100vw, 1760px\" \/><\/picture><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Menu principal<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1<\/strong> Nouveaux messages<\/li>\n\n\n\n<li><strong>2<\/strong> Messages enregistr\u00e9s<\/li>\n\n\n\n<li><strong>5<\/strong> Options avanc\u00e9es<\/li>\n\n\n\n<li><strong>0<\/strong> R\u00e9entendre le menu<\/li>\n\n\n\n<li><strong>\u200b*\u200b<\/strong> Raccrocher<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Pendant l\u2019\u00e9coute d\u2019un message<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>4<\/strong> Reculer de 5 secondes<\/li>\n\n\n\n<li><strong>5<\/strong> Pause<\/li>\n\n\n\n<li><strong>6<\/strong> Avancer de 5 secondes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apr\u00e8s un message<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1<\/strong> Le r\u00e9\u00e9couter<\/li>\n\n\n\n<li><strong>2<\/strong> L\u2019enregistrer<\/li>\n\n\n\n<li><strong>3<\/strong> Entendre qui a appel\u00e9 et quand<\/li>\n\n\n\n<li><strong>5<\/strong> Rappeler la personne<\/li>\n\n\n\n<li><strong>7<\/strong> Le supprimer. Il passe \u00e0 la <strong>corbeille<\/strong> de l\u2019application Web EMAK, o\u00f9 vous pouvez le restaurer pendant 30 jours.<\/li>\n\n\n\n<li><strong>8<\/strong> Le transf\u00e9rer \u00e0 une autre bo\u00eete. Vous pouvez d\u2019abord ajouter une courte introduction. Appuyez ensuite sur <strong>1<\/strong> pour supprimer votre copie ou sur <strong>2<\/strong> pour la conserver.<\/li>\n\n\n\n<li><strong>9<\/strong> L\u2019envoyer \u00e0 l\u2019adresse courriel de la bo\u00eete<\/li>\n\n\n\n<li><strong>0<\/strong> Joindre le t\u00e9l\u00e9phoniste<\/li>\n\n\n\n<li><strong>\u200b*\u200b<\/strong> Retourner au menu principal<\/li>\n\n\n\n<li><strong>#<\/strong> Le passer pour l\u2019instant, sans rien changer<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Options avanc\u00e9es<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1<\/strong> Enregistrer une annonce : <a href=\"https:\/\/emak.tech\/fr\/support\/comment-configurer-la-messagerie-vocale\/\">Configurer votre message d\u2019accueil de messagerie vocale<\/a><\/li>\n\n\n\n<li><strong>2<\/strong> Choisir une annonce enregistr\u00e9e<\/li>\n\n\n\n<li><strong>3<\/strong> Enregistrer votre nom<\/li>\n\n\n\n<li><strong>6<\/strong> Changer votre NIP : <a href=\"https:\/\/emak.tech\/fr\/support\/reinitialiser-nip-messagerie-vocale\/\">Changer ou r\u00e9initialiser votre NIP de messagerie vocale<\/a><\/li>\n\n\n\n<li><strong>0<\/strong> Retourner au menu principal<\/li>\n<\/ul>\n\n\n\n<p>Vous cherchez d\u2019autres codes, comme le renvoi d\u2019appel ou le mode Ne pas d\u00e9ranger? Consultez <a href=\"https:\/\/emak.tech\/fr\/support\/phone-feature-codes\/\">Codes de fonction du t\u00e9l\u00e9phone EMAK Telecom<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Articles connexes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/boite-vocale\/\">Acc\u00e9der \u00e0 la bo\u00eete vocale<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/comment-configurer-la-messagerie-vocale\/\">Configurer votre message d\u2019accueil de messagerie vocale<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/reinitialiser-nip-messagerie-vocale\/\">Changer ou r\u00e9initialiser votre NIP de messagerie vocale<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/phone-feature-codes\/\">Codes de fonction du t\u00e9l\u00e9phone EMAK Telecom<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emak.tech\/fr\/support\/aide-messagerie-vocale\/\">Aide sur la messagerie vocale<\/a><\/li>\n<\/ul>\n\n\n\n<p>Besoin d\u2019aide? \u00c9crivez-nous \u00e0 support@emak.tech.<\/p>\n\n","protected":false},"template":"","support-category":[248],"class_list":["post-12447","support","type-support","status-publish","hentry","support-category-messagerie-vocale"],"_links":{"self":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support\/12447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/types\/support"}],"version-history":[{"count":0,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support\/12447\/revisions"}],"wp:attachment":[{"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/media?parent=12447"}],"wp:term":[{"taxonomy":"support-category","embeddable":true,"href":"https:\/\/emak.tech\/fr\/wp-json\/wp\/v2\/support-category?post=12447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}