Sign In to the EMAK Web App
The EMAK Web App is where you check voicemail, see your calls, forward calls, send faxes and set up the Cloud Softphone, from any browser. You sign in with your email address and password.
Before You Start
You need an EMAK Web App account. Your account administrator creates it, and you receive an email titled Welcome to emak: set up your account. If you haven’t chosen a password yet, follow Set Up Your EMAK Web App Account first.
Sign In
- Go to client.emaktalk.com.
- Enter your Email and Password, then click Sign in. Click the eye icon to see the password you typed.
- You arrive in the web app. Your own settings, such as your profile, call forwarding and voicemail, are in the menu on the left.
Prefer French? Click Français at the top right of the sign-in page. The pages that follow (password reset and account setup) use the same language.
Trouble Signing In?
| What you see | What to do |
|---|---|
| Incorrect email or password. | Check that you entered the email address you were invited with, and retype your password. Forgot it? Reset your password. |
| You never chose a password, or your welcome link has expired. | Click Set up your account under the Sign in button. See Set Up Your EMAK Web App Account. |
| Too many attempts. Try again in 15 minutes. | Wait 15 minutes, then try again. If you’re unsure of your password, reset it instead. |
| You set your password, but you’re told an admin must finish turning on your account. | Ask your account administrator to enable your account. |
| None of these. | Contact EMAK Telecom support. |
What You Can Do in the Web App
- Listen to your voicemail
- Forward your calls or use Follow Me
- See your call history
- Send and receive faxes
- Set up the Cloud Softphone on your mobile phone or computer
- Change your password or switch the web app to French
Sign-In FAQ
Do I need to enter my company’s domain?
No. Enter only your email address and password. Once you’re signed in, your company’s EMAK domain (for example company.emaktalk.com) is shown at the top right.
Is it the same sign-in as the Cloud Softphone?
Yes. The Cloud Softphone uses your web app email and password: scan your QR code from the web app, or type your email followed by @TEL. See Cloud Softphone setup.
Is it the same sign-in as EMAK SMS?
No. EMAK SMS has its own sign-in. See EMAK SMS App.