Choose a new number
or port in your own
EMAK Business Phone System
The business phone system that never lets a customer slip through.
Every missed call is revenue walking out the door. EMAK is a complete VoIP phone platform — smart routing, AI transcription, business texting, and 40+ features included in every plan. No add-ons, no tiered gates, no surprises.
5.0 ★ on Google · 1,000+ Canadian businesses
Everything for $20/extension
Call recording, AI transcription, analytics, texting, integrations — all 41 features included on every plan. No add-ons, no tiered gates.
5.0 ★ from 1,000+ businesses
Five point zero. Not 4.5. Not 4.8. Across 135 verified Google reviews, EMAK maintains a perfect rating — because we treat every customer like the only one.
Built and supported in Canada
Canadian servers. Canadian support team. Canadian dollars. Bilingual English + French. PIPEDA + Loi 25 compliant for healthcare, legal, and financial businesses.
Calls, texts, and voicemails — one platform, every device.
62%
of calls to small businesses go unanswered
Captured by EMAK
Never miss another call
62% of calls to small businesses go unanswered. EMAK's virtual receptionist answers every call with a professional greeting, routes callers to the right person, and captures messages 24/7.
Virtual receptionist
Desk
Browser
Mobile
Work from anywhere
Take calls from your desk phone, the softphone in your browser, or your mobile on the road. Same number, same caller ID, same features — the caller never knows the difference.
Every device
AI transcript
"Hi, calling about the proposal for the Beaubien store — we want to move forward."
Synced to HubSpot
Let AI handle the busywork
Calls recorded and transcribed automatically. Voicemails-to-text in 10 seconds instead of 60. Your CRM updates itself. Your team sells and serves instead of typing.
AI transcription
What customers say
Trusted by restaurants, clinics, dealerships, and pro offices.
"From the moment we chose EMAK, we witnessed a remarkable improvement in our communication systems. The quality of their VoIP service is unparalleled."
SC
Sebastian Castro
Owner · Motoexpress
"What we appreciate most is how customizable the whole system is. It doesn't feel like a one-size-fits-all solution."
DS
Dalonn Sydavong-Marois
MVT+
"Not only are we saving thousands a year on our business telephone setup, we have someone willing to help us with anything related."
JM
James McGuinness
Google Review
Built for the industries that run on phone calls.
Tonight · 47 booked
Bilingual · Kori AI
0 busy signals
500+ restaurants
Restaurants
Unlimited lines · bilingual menus · Kori AI books into Libro. Front-of-house, kitchen, catering — every call lands right.
Patient · Dr. Côté
Routed · 0:08
PIPEDA · Loi 25
eFax for referrals
Clinics & healthcare
Patients reach the right department first. SMS reminders cut no-shows. eFax handles referrals. Canadian-server compliance.
Sales · ring group
4 reps · first to answer
After-hours → voicemail-to-text
Every call logged
Dealerships
Sales calls land with first-available reps. Service goes to service. After-hours leaves transcribed messages. No prospects lost.
eFax · Acte notarié
12 pages · sent
DISA · business caller ID
Call recording for compliance
Professional services
Law, accounting, notaries, consulting. Virtual receptionist routes urgent clients. eFax handles legal docs. DISA keeps personal numbers private.
Everything included
41 features in every plan.
Other providers charge extra for call recording, analytics, integrations, or AI. EMAK includes everything from day one.
Virtual Receptionist
Professional IVR that answers 24/7 in 45+ languages — your team stays on the floor.
Call Flow Builder
Visual drag-and-drop routing — see your entire call experience at a glance.
Call Recording + Transcription
Every call captured with AI transcription and 12 months of secure storage.
Business Texting
SMS/MMS from your business number with shared team inbox — customers prefer it.
Ring Groups
First available person answers — no more calls dropped to voicemail.
Call Center & Queues
Inbound queues with agent login/logout — overflow to voicemail, SMS, or AI.
Softphone App
Full business phone in your browser — no hardware required.
CRM Integration
Auto-log calls, recordings, and transcripts to your CRM. HubSpot, Pipedrive, Salesforce.
Reporting & Analytics
Track call volume, missed rates, queue stats, and per-agent performance.
Switch
Switch from Bell, Telus, or Rogers — and stop overpaying.
Most Canadian businesses pay too much for too little. Legacy carriers lock you into contracts, charge per feature, and make you call a 1-800 number when something breaks. EMAK works differently.
All features included
Recording, analytics, texting, AI transcription, integrations — no add-on fees.
No contracts
Month-to-month. Stay because the service is great, not because you're locked in.
Keep your numbers
We port your existing numbers from any Canadian carrier. Same number, same reputation, no interruption.
Real Canadian support — *611
Dial *611 from any EMAK phone. A human answers in 31 seconds on average. 94% answer rate. Montreal-based, bilingual. No offshore call centers, no phone trees.
EMAK
Legacy
Call recording included
AI transcription
Month-to-month
3–5 yr
Support response
31s
30+ min
Canadian servers
Varies
−40%
Average savings vs Bell, Telus, Rogers — every feature still included
We were using one of the major carriers and we were not happy. The cost was very high and the customer service was horrible. EMAK Telecom saved us a significant amount and the service has been outstanding.
BS
Brad Sacks
Google Review ★★★★★
Made in Canada
Canadian data. Canadian support. Canadian company.
Your calls, recordings, voicemails, faxes, and transcripts are stored on Canadian servers. Built around PIPEDA and Quebec's Loi 25 frameworks. For healthcare, legal, and financial businesses, Canadian data residency isn't a nice-to-have — it's a compliance requirement most US competitors can't meet.
All prices in Canadian dollars. No USD surprises on your invoice.
PIPEDA
Loi 25
AES-256
Audit logging
Canadian servers
All calls, recordings, voicemails, and transcripts stay in Canada — never leave the country.
Montreal support · *611
94% answer rate · 31s average · Bilingual English + French · No offshore call centers.
Canadian dollars
Every invoice in CAD. No exchange rate surprises, no FX fees, no USD-tied pricing.
Get started in 3 steps.
Choose your numbers
Pick local or toll-free numbers, or port your existing ones from any Canadian carrier.
Set up your routing
Build your call flow, IVR menus, and business hours in the visual builder. Minutes, not days.
Start taking calls
From your desk phone, laptop, or mobile. Your business phone system is live.
Every missed call is revenue walking out the door.
Frequently asked questions.
What is EMAK Telecom?
EMAK is a Canadian VoIP business phone system trusted by 1,000+ businesses. Cloud calling, texting, recording, AI transcription, and 40+ features — all included in one plan with no add-ons or contracts.
How much does EMAK cost?
Plans start at $20 per extension per month with all features included — no tiers, no per-feature add-ons. Volume discounts apply at 11+ extensions. Every new customer gets a 30-day free trial.
Can I keep my existing phone number?
Yes. Our porting team transfers your numbers from any Canadian carrier, typically within 7–14 business days. Your service continues uninterrupted during the switch.
Do I need special hardware?
No. EMAK works with standard SIP desk phones (Yealink, Poly) and includes a browser-based softphone. You can start with zero hardware.
Is EMAK available outside Montreal?
Yes. EMAK serves businesses across Canada with local numbers in every province. Support is Montreal-based and bilingual.
How is EMAK different from Bell, Telus, or Rogers?
EMAK includes features legacy carriers charge extra for — recording, transcription, analytics, texting, CRM integration. No contracts, no per-feature fees, and a support team that actually answers the phone.
Is my data stored in Canada?
Yes. All call recordings, voicemails, faxes, transcripts, and contact data stay on Canadian servers. Built around PIPEDA and Loi 25 with encryption, audit logging, and configurable retention.
How long is the free trial?
30 days with full access to every feature — the longest free trial in the Canadian VoIP market. No credit card to start. Our team helps you configure so you can test with real calls on your own numbers.
Is VoIP call quality reliable enough for my business?
Yes. Carrier-grade SIP trunking with redundant infrastructure. Call quality over a standard business internet connection is indistinguishable from a landline. HD voice on compatible devices.