Welcome to EMAK Telecom Support

Call *611
(514) 400-0226

Support 1

Getting Started

Learn all about the basics and features of your new phone system.

Preparing for your EMAK Telecom Installation

Contacting Support

Login to Phone Portal

Sending a Fax Online

Support 2


Everything you need and more to manage your EMAK account.

Access Billing Portal

How do I Pay My Bill?

View Long Distance Usage

Support 3


Discover how to use and troubleshoot your phone, headset and other devices.

Yealink Phone Guide

Install Windows Softphone

Setting up Bria Mobile App

Setting up Groundwire Mobile App

Support 4


Explore our advanced phone and portal features made for power users.

How to access Voicemail

Sending and receiving faxes

Phone Feature Codes

Support 5


If you are experiencing any issues with your calls or service, start here.

Not Receiving Voicemail or Fax Emails

Phone says No Service Cannot make calls

KB Tech Notes

Tech Notes

Advanced technical notes for technicians, professionals and extreme power users.

How to Improve VoIP Call Quality

Bell Home Hub 1000 Bridge Mode

EMAK Telecom Ports and IPs to Whitelist