EMAK Support and COVID-19 Measures
Date: March 18, 2020
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Continued Support Our whole team transitioned to working exclusively from home last week. Rest assured there will be zero impact on the availability of our support team and services. We are all here to support you during these unusual and difficult times. Helping Customers Telecommute As an EMAK customer, you have access to many features […]

Nunetworx Phones Down, can’t Contact Support
Date: October 17, 2018
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Have you experienced an outage with Nunnetworx VoIP phones? Has your phone service been down often in the last few months with many issues? If you are looking for an alternative Montreal based phone provider to replace Nunetworx, EMAK Telecom can help! We are able to port in your numbers for free. In many cases […]

New eFax Feature: Fax Word and Excel Files
Date: April 25, 2018
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Great news: we have added new features in our to our eFax system to make sending faxes even easier than ever before! Previously, when sending a fax, you could only attach a PDF. Now, in addition to PDF, we support most Word and Excel documents. Sending Word and Excel Files via eFax For users that […]

{:en}Dial *LOVE (*5683) on Valentine’s Day{:}{:fr}Composez *LOVE (5683) pour Saint-Valentin{:}
Date: February 14, 2018
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{:en}At EMAK Telecom, it’s no secret that we absolutely LOVE our customers. For Valentine’s day only, dial *LOVE (*5683) from your EMAK Telecom phone and enjoy romantic music during your busy work day. We hope you’ll be our valentine.{:}{:fr}Chez EMAK Telecom, c’est aucun secret que nous ADORONS nos clients. Pour le Saint-Valentin seulement, composez *LOVE […]

{:en}You Can Now Dial *611 for Support{:}{:fr}Composez *611 pour soutien technique{:}
Date: February 1, 2018
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{:en} Great news everyone: you can can now dial *611 from any EMAK Telecom phone to reach our dedicated support team! This will connect you directly with one of our support agents. If you don’t get an answer right away, leave us a message. This will create a ticket and an agent will return your […]

*67 Call Privacy
Date: February 1, 2018
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Connecting vRack to OVH Public Cloud Instance
Date: October 12, 2017
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Prerequisites This guide assumes that you have already created a Public Cloud instance at OVH and have also ordered a vRack (giggity). The purpose of these notes are to explain how to first modify the vRack IP ranges, etc. using the OVH API and how to then attach the new private network interface to your […]