Business texting — text customers from your business number, not your personal phone.
Send and receive SMS and MMS from the same number customers already call, while your team collaborates behind the scenes in one unified inbox.
90% of consumers prefer texting a business over calling. They want to confirm appointments, ask quick questions, and get updates — all without picking up the phone. But texting from a personal cell is unprofessional, impossible to track, and means business conversations follow you home.
Included in every plan — from $20// extension / month.











Team chat built right into your phone system.
Quick questions, status updates, and coordination happen in real time — without switching to Slack, Teams, or an email thread. Team chat lives inside the EMAK platform, the same place your team manages calls, voicemail, and contacts. See who's online before you message.
One number. Every format. CASL-compliant.
Calls and texts on the same business number, MMS for photos and documents, and the compliance tooling Canadian businesses need built in.
One number for calls and texts
Text from the same phone number your customers already call. No separate service. No second number.
Photos, documents, media
MMS flows naturally. Customers send photos of issues. Your team sends confirmation documents.
CASL-compliant texting
Opt-in tracking, unsubscribe handling, full message logs. Canada's Anti-Spam Legislation built in.
"This company allows you to take your business with you everywhere, they have systems for every size company."
Your customers are already texting. The question is whether they're texting you or your competitor.
Get started in 3 steps.
Start your free trial
Sign up and our team gets you configured within one business day.
Enable texting on your number
Add the SMS add-on and start sending from your business number.
Go live
Text customers from the same number they call — professional, logged, and visible to your team. Your business phone system is ready.
Frequently asked questions.
Can I text from my business phone number?
Yes. With EMAK, you send and receive SMS and MMS from the same business phone number your customers already call. No separate texting service or second number needed — it's built into your VoIP phone system.
Is business texting legal in Canada?
Yes, but you must comply with CASL (Canada's Anti-Spam Legislation). This means obtaining consent before sending commercial messages, including an unsubscribe mechanism, and keeping records of opt-ins. EMAK's platform includes tools to help you manage CASL compliance.
Can customers text my business landline?
With a traditional landline, no. But EMAK business phone numbers are VoIP-powered, which means they support both voice calls and SMS/MMS. Customers can text your main business number just like they'd text a mobile phone.