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Solutions · Professional Services
Phone system for law firms, notaries & professional offices.
Your clients call because their matter is urgent. EMAK gives professional services firms the tools to answer every call, document every conversation, and keep client communications private and compliant — all data stored in Canada.
5.0 ★ on Google · Trusted by law firms, notary offices, brokerages, and professional practices across Canada
Every client call answered
Ring groups alert your entire office — partner, assistant, reception. First person free picks up. After-hours calls land in voicemail, get transcribed, and arrive in your inbox by morning. Nobody hits a dead end.
Documentation built in
AI-transcribed call recordings searchable by keyword. eFax for court filings, title transfers, and signed documents. Full call history with CSV export for billable hours. Audit trails for everything.
Canadian data residency
Call recordings, faxes, voicemails, transcripts — all on Canadian servers. Built around PIPEDA and Quebec's Loi 25. Access controls, encryption, audit logging, configurable retention policies.
Trusted by law firms, notaries, mortgage brokerages, accounting practices, and consultancies across Canada
Your client called because their matter is urgent. Make sure someone answers.
When you are with one client, three others might call.
Ring groups alert every phone in the office simultaneously. The partner in a closing meeting doesn't get disturbed — the assistant picks up. The assistant on a different call? Reception answers. First person free takes the call. Voicemail only happens when everyone is genuinely unavailable, and even then it's transcribed and emailed within seconds.
Ring groupsAfter-hours · Tue 21:14
3 voicemails · transcribed
Jean Dubois21:08
"Closing is tomorrow morning — need to discuss the purchase price..."
L. Bélanger19:42
"Need to review the trust documents before Friday."
New inquiry18:31
"Looking for a notary for a real-estate transaction..."
After-hours, captured. Not lost.
Bilingual after-hours greeting captures every caller. Voicemails get transcribed and arrive in your inbox as text — sorted by urgency. Closing tomorrow? You see it tonight. Prioritized callback list ready before the office opens.
Voicemail to text
14:42
87%
Outbound · firm caller ID
(514) 400-0226
Corbeil & Maranda
Client sees
Corbeil & Maranda
(514) 400-0226
Your personal number
Stays private
Your mobile becomes your office phone
Take client calls from anywhere with the softphone app or Chrome Extension. Your firm's name and number show on every outbound — whether you're at the courthouse, on the road, or working from home. Personal number stays personal.
Softphone + ChromeBillable time · Wed
Auto-logged · CSV export
C. Bélanger
Estate planning · 2026-184
0:42
J. Dubois
Real-estate closing · 2026-201
1:18
New inquiry
Consultation · 2026-202
0:24
Today · billable
2:24
Every call timestamped. CSV-ready.
Call history logs every conversation with timestamp, duration, and matter ID. Export to CSV monthly and reconcile against your practice management system. Billable hours that actually got billed.
Call history + exportRecord every call. Document every conversation.
"That's not what you told me" — meet the transcript.
AI-transcribed recordings of every client call, searchable by keyword across your entire history. Find the call where you discussed the purchase price. Cite the exact instructions you gave. Settle disagreements with what was actually said, not competing memories. The audit trail your practice requires — built in, not bolted on.
Call recording + AIeFax for court filings, title transfers, signed documents.
Send fax from your computer or email. Receive incoming faxes as PDFs in your inbox. Still need to communicate with a court or government office that uses a physical fax machine? Works both ways. All fax data stored on Canadian servers — critical for PIPEDA, Loi 25, and client confidentiality. Granular access controls, configurable retention, full audit logging.
eFax for legalEvery feature your firm needs — included.
Call recording + AI transcription
Document every client conversation. Searchable transcripts across your entire history.
eFax for legal documents
Send and receive court filings, title transfers, signed documents — Canadian servers, full audit trail.
Business texting
Appointment confirmations and document requests from your firm's number — not personal cells.
Softphone + Chrome Extension
Take client calls from anywhere with your firm's business caller ID.
Virtual receptionist
Bilingual IVR routes clients to the right person — no receptionist needed.
Ring groups
Entire office rings at once — first person free answers.
Business hours routing
After-hours voicemail with transcription and email delivery.
Voicemail to text
Read client voicemails in seconds — prioritize callbacks by urgency.
Call history + CSV export
Full call logs with timestamp, duration, and matter ID — CSV-ready for billable hours.
Shared contact directory
Team sees client name and matter history on every call before answering.
Branded caller ID
Your firm's name on every outbound call from desk, softphone, or mobile.
Music on hold
Professional hold experience — no silence, no dropped calls.
85%
of callers who reach voicemail won't leave a message — they call the next firm in Google. The firm that answers first wins the matter.
I'm the CEO of a Professional Telecom Consulting Firm — EMAK is the ONLY VOIP provider that I trust with all of our clients. They deliver quality, value and service that is unmatched in the industry.
SM
Stewart Maxwell
Google Review ★★★★★
What professional services firms say
Notaries, mortgage brokers, consultants, and law firms across Canada.
"Excellent and friendly service. Thank you for equipping our business with such a convenient digital phone system."
DT
David Toledano
Notary
"We've been EMAK's client for over 4 years now. The phone system has always been super reliable. Their prices were extremely competitive and best of all their customer service is like no other."
XC
Xperto Courtier Hypothécaire
Mortgage brokerage
"We were using our cellphones to dial clients while on the road and couldn't separate personal from office. Clients called our personal lines and we didn't look professional. EMAK solved that."
JM
Joseph Medlej
Google Review
"I'm the CEO of a Professional Telecom Consulting Firm — EMAK Telecom is the ONLY VOIP provider I trust with all of our clients. Quality, value and service unmatched in the industry."
SM
Stewart Maxwell
CEO · Telecom consulting
Canadian data · Canadian support
Your clients trust you with sensitive matters. Trust EMAK with sensitive communications.
Call recordings, faxes, voicemails, and transcripts all live on Canadian servers — built around PIPEDA and Quebec's Loi 25 with access controls, encryption, audit logging, and configurable retention policies.
No contracts. Month-to-month. Port your existing numbers. Clients keep calling the same number they always have.
*611
Bilingual support from Montreal. A human answers in 31 seconds on average. 94% answer rate over 4,145 calls this year. No phone trees, no offshore.
Data residency
🍁 Canadian
Privacy frameworks
PIPEDA · Loi 25
Encryption at rest
AES-256
Contracts
None
Support response
31 sec
The client who called while you were in a meeting just booked a consultation with another firm.
Frequently asked questions.
What phone system is best for a law firm or notary office?
Law firms and notaries need call recording with transcription (for documentation and billable hours), eFax for legal documents (with Canadian data residency), a mobile app for client calls on the go, bilingual greetings, and after-hours voicemail with text transcription. EMAK includes all of this — with all data stored in Canada.
Is EMAK's data stored in Canada?
Yes. All call recordings, faxes, voicemails, transcripts, and contact data are stored on Canadian servers. EMAK is built around PIPEDA and Loi 25 privacy frameworks with access controls, audit logging, and configurable retention.
Can I make client calls from my mobile without showing my personal number?
Yes. The softphone app and EMAK Chrome Extension let you call from any device using your firm's business caller ID. Clients see your office number, not your cell. You can also receive firm calls on your mobile without clients knowing your personal number.
Does EMAK support fax for legal documents?
Yes. EMAK's eFax handles court filings, signed documents, title transfers, and insurance claims — send from your computer, receive in your email, or use a traditional fax machine. All fax data is stored in Canada with access controls and full audit logging.
Can my team see who's calling before answering?
Yes. When a saved contact calls, their name appears on caller ID across every device. With the shared contact directory, your entire team sees client name and history — so anyone who answers can greet the client by name and access context.
How much does EMAK cost compared to Bell or Telus?
EMAK includes call recording, eFax, texting, AI transcription, and 40+ features in every plan — features that legacy carriers charge extra for. No contracts, no per-feature add-ons. Most firms save significantly after switching.
Can I use EMAK across multiple office locations?
Yes. Each location gets its own number, greeting, business hours, and routing — all managed from one EMAK dashboard. Track call volume per office and ensure consistent client experience across your practice.