How Do I Pay My EMAK Telecom Bill?
EMAK Telecom offers several ways to pay your bill so you can pick the option that fits your business. This guide shows how to pay through the billing portal and how to pay outside the portal by cheque, Interac e-Transfer, or EFT.
Available Payment Methods
- Automatic credit card payment
- Manual credit card payment
- Cheque
- Interac e-Transfer
- EFT (Electronic Funds Transfer)
Pay Through the Billing Portal
The billing portal lets you view all your invoices, estimates, subscriptions, and statements, and pay online by credit card or pre-authorized direct debit.
If you have not signed in before, follow our guide on how to access the EMAK Telecom billing portal. The login page is at https://client.emak.tech/portal.
Click “Pay Now”
The next screen lets you pay by Credit Card or Direct Debit using the options on the left.
Pay by Credit Card
Fill in your credit card information. To save the card on file for automatic billing, check “I authorize EMAK Telecom to charge this credit card automatically for future transactions”.
Note: when automatic credit card payment is enabled, any additional usage charges (long distance, toll-free, collect calls, directory assistance, and so on) are billed to the same card.
Click Make Payment when you are done.
Pay by Direct Debit
Click Direct Debit on the left pane. To save your bank details for automatic billing, check “I authorize EMAK Telecom to use this Direct Debit Mandate automatically for future transactions”. Then click Proceed to Payment.
Fill out the bank account information on the next page. To use a company name on the mandate, click “Click here to use a company name”.
When done, click Set up Pre-Authorized Debit.
Pay by Cheque
Mail your cheque to the PO Box address listed on your invoice. Always include your account or invoice number on the cheque so we can apply the payment correctly.
Pay by Interac e-Transfer
Sign in to your bank’s online portal and send the e-Transfer to [email protected]. Include your account or invoice number in the message field.
Pay by EFT (Manual)
If your financial institution supports manual EFT, you can pay through them. Email [email protected] to request a copy of our void cheque with the routing details. Always email a remittance advice to the same address so your payment is applied to the correct account.
Payment FAQ
Which payment method should I use?
For convenience and never missing a payment, automatic credit card or direct debit is best. For larger one-off invoices, EFT often has lower or no fees. Use cheque or e-Transfer when you prefer not to share card or banking details online.
Are usage charges included in automatic credit card payments?
Yes. When you enable automatic credit card payment, any additional usage charges that appear on your invoice — long distance, toll-free, collect calls, directory assistance — are charged to the same card alongside your monthly subscription.
I sent an e-Transfer or EFT but it has not been applied — what should I do?
Email [email protected] with the date and amount of your payment, plus your account or invoice number. Always include a remittance advice for EFT payments so we can match your payment to your account quickly.
Where do I find my outstanding invoices?
Sign in to client.emak.tech/portal. The portal shows every open invoice, recent payments, and account statement.