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CRM integrations
CRM phone integration — stop logging calls by hand.
Calls, messages, recordings, and transcripts sync to your CRM and business tools automatically — so your data is always accurate and your team spends zero time on manual entry.
Trusted by 1,000+ Canadian businesses · 5,000+ users
Sales reps spend only 28% of their week actually selling — the rest goes to admin, data entry, and prep. EMAK eliminates the busywork by syncing call data automatically.
Included in every plan — from $20// extension / month.
Live caller lookup. CRM record before you answer.
When a known contact calls, EMAK looks up their CRM record in real time. Your team sees the customer's name, account status, and recent interactions before they pick up. Click-to-call works in reverse: dial straight from your CRM without copying numbers.
MTVIP
Marie Tremblay
Tremblay Plomberie · MRR $480
Recent activity
→ Call · 4:12 · Apr 18
→ SMS reply · Apr 16
→ Opened proposal · Apr 14
→ SMS reply · Apr 16
→ Opened proposal · Apr 14
"Perfect service.. even with all the integrations we required."
GT
George Tawil
Cinqo Solutions
Every minute your team spends logging calls is a minute they're not serving customers.
Frequently asked questions.
What is CRM phone integration?
CRM phone integration connects your VoIP business phone system directly to your CRM software. When a call comes in, the caller's CRM record pops up automatically. When a call ends, the log, recording, and transcript sync to the contact record without anyone typing a thing. It eliminates manual data entry and keeps your CRM accurate.
Which CRMs does EMAK integrate with?
EMAK offers native integrations with popular CRM platforms and supports custom integrations through webhooks and API. If your CRM can receive webhook events or has an API, EMAK can connect to it. Contact sales for the current list of native integrations.
Does EMAK auto-log calls to the CRM?
Yes. Every inbound and outbound call is automatically logged to the matching contact record in your CRM — including timestamp, duration, direction, outcome, recording link, and AI-generated transcript. No manual entry required.