How to Access Voicemail

How to Access Voicemail

Voicemail can be checked in 3 ways:

  1. From your phone
  2. By email
  3. Online portal

From your phone

  • Press the voicemail button on your phone:
    • Desk phones: Envelope button or message key
    • Desktop app: Press the How to Access Voicemail 1 button
    • Mobile app: dial *97
  • Enter your PIN (1234 is default)
  • Click the PDF icon below for the full menu list
How to Access Voicemail 2

By Email

By enabling the voicemail to email feature, you will receive a copy of your voicemail messages by email.

Voicemail to email can be enabled through the online portal by setting your email address.

Alternatively, you can send your request to or call us at (514) 400-0226 and we can enable it for you.

Online Portal

For instructions on how to login to EMAK’s portal click on the image below:

EMAK Telecom Logo

Once logged in, hover on Extensions then click on Voicemails

How to Access Voicemail 3


You will then see a list of Voicemail boxes, the ID usually corresponds to the extension it belongs to:

How to Access Voicemail 4

You may click on the Messages under Tools to access the voicemails left. Then you may Play and download the messages.

How to Access Voicemail 5


Hope this helps!


Posted on April 29, 2020