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Voicemail
Business voicemail — every missed call becomes a message you can act on.
Professional voicemail with branded greetings, web and mobile access, email delivery, and shared mailboxes — so no message falls through the cracks.
Trusted by 1,000+ Canadian businesses · 5,000+ users
80% of callers sent to voicemail hang up without leaving a message. The ones who do leave a message are your most motivated customers — and they deserve a professional experience.
Included in every plan — from $20// extension / month.
Every message comes with context.
Caller ID, timestamp, duration, audio playback, and an AI transcript — all in one place. Triage messages by skimming text. Listen to the originals when context matters. Forward, archive, or assign a follow-up without leaving the page.
MT
10:42
0:38
0:38
Transcript
"Hi, this is Marie calling about the proposal you sent last week. I had a couple of questions about the support tier — could you give me a call back when you have a minute? Thanks."
Call back
Forward
Archive
Greetings, mailboxes, and access — built for teams.
Generate professional greetings in seconds. Share mailboxes across a department. Get messages wherever you are.
Greeting · AI Voice Studio
Thank you for calling Acme. We'll return your call within one business day…
🇨🇦 EN
🇫🇷 FR
🇪🇸 ES
Greetings that sound like you
Record your own, or generate one in seconds with AI Voice Studio. 45+ languages, natural voices.
Mailboxes
Sales
12 new
A
P
M
+2
5 members
Shared mailboxes
Multiple people access the same inbox — so nothing sits unanswered because one person is on vacation.
Delivered to
Email
Mobile app
Web portal
Access from anywhere
Web portal, desk phone, mobile app, or email inbox. Play, forward, or delete from whatever device is closest.
"Their advanced call forwarding and voicemail options have streamlined our communication processes."
SC
Sebastian Castro
Motoexpress
80% of callers won't leave a voicemail unless they trust what they hear.
Get started in 3 steps.
Start your free trial
Sign up and our team gets you configured within one business day.
Record your greetings
Type a script and generate professional audio with AI Voice Studio, or record your own.
Go live
Every missed call gets a professional voicemail experience — with messages delivered to your email and transcribed to text. Your business phone system is ready.
Frequently asked questions.
What should a professional voicemail greeting say?
A good business voicemail greeting states your name or company, confirms the caller reached the right place, sets expectations for a callback, and offers alternatives (like pressing 0 for reception). Keep it under 20 seconds. EMAK's AI Voice Studio can generate a polished greeting for you instantly.
What is voicemail to email?
Voicemail to email delivers each voicemail message as an audio attachment to your email inbox. You can listen to messages without dialing in, triage them alongside your email, and never miss a message even when you're away from your desk.
Can multiple people access the same voicemail box?
Yes. EMAK supports shared voicemail mailboxes where multiple team members can listen, forward, and follow up on messages. This is ideal for sales teams, support desks, or front offices where coverage shouldn't depend on a single person.
How long are voicemail messages stored?
Voicemail messages are stored for the duration of your EMAK account. Messages delivered to email via voicemail-to-email are also archived in your inbox for as long as you keep them.
Can I set different greetings for business hours and after hours?
Yes. EMAK supports separate voicemail greetings for business hours, after hours, holidays, and custom time blocks. Switching between greetings happens automatically based on your Business Hours schedule — no manual toggling.
What is the best voicemail greeting for a business?
A professional voicemail greeting should: (1) state your company name, (2) confirm the caller reached the right place, (3) set expectations for a callback timeframe, and (4) offer alternatives like pressing 0 for a live person. Keep it under 20 seconds. EMAK's AI Voice Studio generates polished bilingual greetings in seconds — no voice actor needed.
Does voicemail cost extra?
No. Voicemail with custom greetings, shared mailboxes, email delivery, and AI transcription is included with every EMAK business phone plan.