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Do Not Disturb
Do Not Disturb — focus when you need to, customers stay covered.
Silence incoming calls with one tap while they route to voicemail, a teammate, or your backup. You get focus time. Callers still get a professional experience.
Trusted by 1,000+ Canadian businesses · 5,000+ users
You're in a meeting. Closing the books. On a deadline. The phone rings and you lose your train of thought — or worse, you feel guilty ignoring it. DND solves both.
Included in every plan — from $20// extension / month.
Automatic with business hours.
Set DND to activate automatically outside business hours. Calls during the day ring as usual. After 5 PM, they route to voicemail with your after-hours greeting. No nightly toggling.
DND schedule
Mon–Fri 9:00–17:00Off
Nights · 17:00–9:00Auto-DND
WeekendsAuto-DND
Google Review
"Someone who actually cares and actually answers the phone for support. A true partner making telecom easier."
MA
Michael Angiletta
Verified customer · Google Reviews
Distraction costs more than the call you missed — it costs the work you were doing too.
Frequently asked questions.
What happens to calls when DND is on?
When Do Not Disturb is enabled, calls to your extension stop ringing on your devices and silently redirect to your configured fallback — voicemail, a colleague's extension, a ring group, or an external number. Callers hear a professional greeting and are handled normally; they never know you had DND on.
Can DND activate automatically after hours?
Yes. You can tie DND to your business hours schedule so it activates automatically at the end of the workday and deactivates each morning. After-hours calls route to voicemail or your on-call backup without anyone toggling a switch.
Does DND apply to all calls or just external?
By default, DND applies to all incoming calls on your VoIP extension — both internal and external. If you need to remain reachable for specific colleagues while blocking external calls, you can configure your routing to handle each case differently.
Does DND cost extra?
No — included with every EMAK business phone plan at no additional charge. Every extension has DND built in.