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Voicemail Transcription
Read your voicemails in 10 seconds instead of listening for 60.
Every voicemail automatically transcribed to text by AI — delivered in your portal, your email, or both.
Trusted by 1,000+ Canadian businesses · 5,000+ users
Only 18% of people listen to voicemails from unfamiliar numbers. But if the message shows up as readable text? You scan it in seconds and decide whether to act.
Included in every plan — from $20// extension / month.
Faster and searchable.
Reading a transcript takes 10 seconds. Listening takes 60 — plus dialing in and navigating the menu. Multiply by 15 messages a day and the time savings add up fast.
Transcripts are searchable text. Find the message where a customer mentioned a specific order number. Filter by caller. Your voicemail history becomes a searchable archive, not a pile of audio files.
Matching voicemails
JL
…wanted to confirm order #4082 ships Friday so we can plan the …
SC
…the question about order #4082 — please call back when you have a …
RP
…just shipped order #4082 this morning, tracking number is on the …
Works when listening doesn't.
Voicemail transcription turns every message into text you can scan anywhere, on any device.
Silent
In a meeting
Read silently without dialing in or stepping out of the room.
Read
On a job site
Can't hear over machinery? Scan the transcript on your phone instead.
Anywhere
In a quiet waiting room
No need to find a private corner. Read on any device, on the spot.
Part of your complete phone system.
Voicemail transcription fits into EMAK's broader communications platform, giving you more ways to capture and act on every message.
Stop dialing in to hear messages. Read them instead.
Get started in 3 steps.
Start your free trial
Pick a number and create your account in minutes. Transcription is on by default.
Receive a voicemail
Every message is automatically transcribed and routed to your portal and email.
Read instead of listen
Scan, search, and act on transcripts in seconds — across every device.
Frequently asked questions.
What is voicemail transcription?
Voicemail transcription (also called voicemail-to-text) uses AI to convert voicemail audio into readable text. EMAK transcribes every voicemail automatically and delivers the transcript in your portal and email.
How accurate is voicemail-to-text?
EMAK uses advanced AI speech recognition that handles accents, background noise, and varied speech patterns. Accuracy is high enough for business use — you can always play the original audio if a word is unclear.
Can I search voicemails by keyword?
Yes. Every transcript is indexed as searchable text. Search for a name, phone number, order number, or any keyword across your entire voicemail history.
Does voicemail transcription work in French?
Yes — EMAK's AI speech recognition handles English, French, and other languages for Canadian businesses that receive bilingual voicemails. Transcripts appear in the language the caller spoke.
Does voicemail transcription cost extra?
No — included with every EMAK business phone plan at no additional charge.