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Solutions · Restaurants
Restaurant phone system: never lose a reservation to a busy signal.
Most restaurant experiences start with a phone call. A customer dials for Saturday night, your line is busy, and they book down the street. With EMAK, every line is open. Every call gets answered. Every reservation gets captured — by your staff or by Kori AI.
Every line open
Unlimited simultaneous lines on every number. Three customers can call at once — all three get through. No busy signals during the rush.
Bilingual built-in
Greetings, menus, and Kori conversations in English and French. Generated in seconds by AI Voice Studio. Your customers hear someone who speaks their language.
Kori AI ready
Books reservations directly into Libro. Handles dietary questions, large parties, and after-hours bookings. Sends SMS confirmations — without your staff picking up.
5.0 ★ on Google (135 reviews) · Trusted by 500+ restaurants across Canada
Every missed call is a table that stays empty.
Powered by Kori AI
Kori AI: your restaurant's always-on reservation agent.
Your staff can't answer every call during the Friday night rush. Kori can. Built specifically for restaurants, fully integrated with your EMAK phone system, and connected directly to Libro's reservation system via API — Kori answers, books, and sends SMS confirmations without your staff picking up the phone.
Learn more about Kori
24/7
All hours
Every call
Incoming reservation
Kori answers
Staff stays on the floor
As your primary answering agent
Kori handles every call. Your staff stays focused on guests. Reservations flow into Libro automatically. Large party leads land in your inbox.
Primary
23:42
After service
Closed for the night
Late-night booking
Kori takes over
Books + sends SMS
As after-hours backup
During service your host team answers. After hours Kori takes over — booking, answering, and SMS-confirming while you're closed.
After hours
19:14
During rush
Host busy · 3 rings
4th call this minute
Kori catches it
No voicemail, no loss
As overflow when nobody picks up
During the rush, if your host can't answer within a set number of rings, the call routes to Kori. The guest gets helped. The reservation gets booked.
Overflow500+
restaurants using Kori
300,000
reservations booked
75,000
SMS confirmations sent
Built for how restaurants actually work.
The features that matter most when service is in full swing — and the ones that decide whether a guest comes back.
Automatic SMS with reservation details
When a reservation is booked — by your host or by Kori — the guest gets an SMS with date, time, parking, and directions. No-shows drop. Guests arrive prepared.
Reservation disputes — settled instantly
A guest says they booked for 8, your host says 8:30. Play back the recorded call. Dispute resolved in 10 seconds, relationship preserved.
Hold music that markets for you
Callers on hold hear your custom music — or better, a recorded message promoting tonight's special, seasonal menu, or catering services. Turn hold time into marketing time.
Call park across the floor
A catering inquiry comes in, but your events coordinator is in the kitchen. Park the call — they pick up from the nearest phone. No voicemail, no callback, no lost deal.
Group and chain management
Running multiple locations? Each restaurant gets its own number, greeting, and routing — all from one dashboard. See which location misses the most calls. Staff accordingly.
Takeout, delivery, and catering routing
IVR separates reservation calls from takeout orders automatically. Takeout goes to the kitchen, reservations to the host or Kori, catering to your events coordinator. Each call type lands where it needs to.
$4.30/day
For 24/7 reservation handling — a full-time host costs $2,900–$3,750/month
In the heart of downtown, we can't afford to miss calls, but we also can't have our staff distracted from the floor. Kori handles every reservation call — bilingual, instant, and connected to Libro. Our hosts stay on the floor where they belong.
SF
Stefanos Fasoulas
Restaurant Owner · Google Review ★★★★★
What restaurant owners say
500+ Canadian restaurants pick up every call.
"We signed both restaurants with EMAK and we couldn't be happier. Super reliable, friendly and professional."
SF
Stefanos Fasoulas
Google Review
"Company is there for you! They listen to what you need and get the job done."
TD
Trattoria Dimitrio
Google Review
"Customizable and professional telephone system for restaurants. Top notch customer service. Truly the best VoIP company in Montreal."
NB
N B
Google Review
Pricing
Restaurant phone system pricing.
Phone system on its own, or add a Kori AI tier. The phone system is bundled in every Kori plan.
Phone system
$69.95
/ month
No AI · just the full system
- Full EMAK phone system
- All 41 features included
- Unlimited simultaneous lines
- Bilingual greetings
Kori Core
$199
/ month
Best for: under 100 reservations/mo
- 1,000 AI minutes / month
- Phone system included
- Libro reservation booking
- SMS confirmations
Most popular
Kori Service
$249
/ month
Best for: busy single-location
- 1,500 AI minutes / month
- Phone system included
- Libro reservation booking
- Priority onboarding
Kori Full House
$549
/ month
Best for: multi-location or high volume
- Unlimited AI minutes
- Phone system included
- Multi-location dashboard
- Dedicated success manager
The phone system is bundled in every Kori plan. Since the system alone is $69.95/mo, you're adding a 24/7 AI reservation agent for roughly $130/mo — about $4.30/day. A full-time host costs $2,900–$3,750/mo.
Switching
Switch from your current provider in days, not weeks.
Already have phone numbers your regulars know? We port them. Already have SIP phones in the restaurant? They probably work with EMAK. Don't have phones yet? Use the softphone app from a tablet at the host stand.
No contracts. No installation fees. Canadian support that speaks your language.
*611
Dinner rush emergency? Dial *611 from any EMAK phone — a human answers in 31 seconds on average. 94% answer rate. No phone trees.
Number porting
5–7 days
Installation fee
$0
Contract length
Month-to-month
Support response
31 sec avg
Every missed call is a table that stays empty.
Frequently asked questions.
What is Kori AI?
Kori is an AI voice agent built for restaurants. It answers calls in real time, books reservations directly into Libro via API, handles large party inquiries, answers dietary questions, and sends SMS confirmations — all without your staff picking up the phone. 500+ restaurants use Kori today.
Can Kori book reservations directly into our system?
Yes. Kori integrates directly with Libro's reservation system via API. When a caller requests a table, Kori checks availability and books it — the reservation appears in Libro immediately. No manual entry.
What kind of phone system does a restaurant need?
Restaurants need unlimited simultaneous lines (no busy signals), time-based routing (service vs prep hours), bilingual greetings, call recording for disputes, and hold music. EMAK includes all of this. Add Kori AI for 24/7 reservation handling.
Can I have different phone settings for different locations?
Yes. Each restaurant location gets its own number, greeting, routing rules, Kori configuration, and business hours — all managed from one EMAK dashboard. View call analytics per location to compare performance.
Do I need to install new hardware?
Not necessarily. Existing SIP-compatible phones work with EMAK. Or use a tablet or laptop with the softphone app at the host stand. We can also provide pre-configured Yealink desk phones.
Can Kori handle calls in both English and French?
Yes. Kori handles bilingual conversations natively. Your AI agent greets callers and takes reservations in the language they speak.
What happens when Kori can't handle a call?
Kori routes the call to your staff — via ring group, a specific extension, or a mobile number. If nobody is available, it can take a message, send an SMS to your manager, or offer the caller an alternative. No call goes unanswered.