Dentitek and your phone system: the patient file, on screen, before you pick up.
When a patient calls, their Dentitek file appears in the EMAK web app on the front-desk computer, as the call comes in. We are setting it up with clinics one at a time.
Greet patients by name. Skip the "can I have your date of birth?"
Your front desk sees who is calling and their next appointment before saying hello, so calls are shorter and patients feel known.
- The phone ringsEMAK recognizes the patient's number.
- The file opensThe patient's file appears in the EMAK web app, in real time.
- Your team answers, readyBy name, with the next appointment in front of them.
We build it with each clinic.
The Dentitek integration is being rolled out clinic by clinic. Tell us which version of Dentitek you use and what your front desk wants to see, and we will tell you when it can be ready for you. Everything else in EMAK works from day one.
Tell us about your clinicAn AI receptionist that books into Dentitek.
Claio and Doc Clik both say they book directly into Dentitek. Both connect to your EMAK line, so the AI answers when your team is busy and books the appointment in your schedule.
AI receptionist for clinicsDentitek and EMAK: your questions.
Is the EMAK Dentitek integration available now?
We are rolling it out clinic by clinic. Tell us about your clinic and we will tell you when it can be set up for you.
What does it do?
When a patient calls, their Dentitek file appears in real time in the EMAK web app, next to the softphone, so your team knows who is calling before they pick up.
Can an AI receptionist book into Dentitek?
Yes, through the AI provider's own integration. Claio and Doc Clik both say they book into Dentitek, and both connect to your EMAK phone system.
Do we need to change anything in Dentitek?
We set it up with your clinic and your Dentitek setup in mind. Tell us which version you use and how your front desk works.
We use Progident, Maxident or another software. Can EMAK still help?
Yes. Every EMAK feature works whatever software you use: texting, fax, paging, recording and the AI receptionist of your choice. Tell us which software you use and what you would like to see on screen.