How to Access Voicemail

Voicemail can be checked in 3 ways:

1. From your phone
2. By email
3. Online portal

From your phone

• Press the voicemail button on your phone:
  • Desk phones: Envelope button or message key
  • Desktop app: Press the button
  • Mobile app: dial *97
• Enter your PIN (1234 is default)
• Click the PDF icon below for the full menu list

By Email

By enabling the voicemail to email feature, you will receive a copy of your voicemail messages by email.

Voicemail to email can be enabled through the online portal by setting your email address.

Alternatively, you can send your request to [email protected] or call us at (514) 400-0226 and we can enable it for you.

Online Portal

For instructions on how to login to EMAK’s portal click on the image below:

Once logged in, hover on Extensions then click on Voicemails

You will then see a list of Voicemail boxes, the ID usually corresponds to the extension it belongs to:

You may click on the Messages under Tools to access the voicemails left. Then you may Play and download the messages.

Hope this helps!

Posted on April 29, 2020