Call Parking and Retrieval: Applies to Desk Phones, and Soft Phones. Does not apply to cordless phones. Call parks can be configured on your desk phones, as well as soft phones. This feature is very handy for when calls need to be put on hold and be accessible or retrieved from other phones. Call parking […]

EMAK SMS App   Currently only available in English. a French version will be coming in the future.  You will need the following information to get set up:Username: (your e-mail address)Password: (Password you created from the invitation e-mail) On Computer: accessible via sms.emaktalk.com Install EMAK SMS app You can download EMAK SMS app from the […]

Creating an AI Recording is very simple. simply follow these three easy steps: First, Login to the web portal and go to Call Routing, then select Recording Studio 2. Then, Click the +Add button top right 3. Enter a Recording name. Please ensure you do not enter the same name as an Existing Recording. Select […]