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Virtual receptionist
Auto attendant for small business — 24/7, in 45+ languages.
An automated phone menu that picks up instantly and routes callers to the right person or department — 24 hours a day, 7 days a week.
Trusted by 1,000+ Canadian businesses — dental clinics, law offices, restaurant groups
85% of callers whose calls aren't answered will never call back. Every call is answered on the first ring with a professional greeting that makes a five-person office sound like a company ten times its size.
Included in every plan — from $20// extension / month.
Sound polished on every call.
A professional phone tree is the difference between "please hold while I figure out who to transfer you to" and a seamless automated system that routes callers exactly where they need to go. Multi-level menus let you build departments within departments — all from one phone number.
Main menu
1
Sales
1
East
2
West
2
Support
1
Billing
2
Technical
0
Operator
Smart by default.
After-hours rules, 45+ languages, and a setup you finish in minutes — included with every plan.
Schedule
M
T
W
T
F
S
S
Business hours
9:00–17:00
After hours
Voicemail
After-hours menus
Switches automatically based on your business-hours schedule — no manual toggling, no missed calls.
Auto scheduleGreeting language
🇨🇦
English · Ava
🇫🇷
Français · Sylvie
🇪🇸
Español · Elena
+ 42 more languages
45+ languages
Natural AI voices in English, French, Spanish, Mandarin and dozens more — generated via AI Voice Studio.
MultilingualSetup
Record greeting
Map keypresses
Assign number
Time to live
8 min
Build in minutes
Type or record your greeting, map your keypresses, assign your number. No telecom degree required.
No code, no ITRoute callers anywhere.
Every keypress on your IVR menu can send callers to a person, a team, a queue, a mailbox, or a partner office.
The receptionist that never calls in sick.
$45–55K/yr
Full-time receptionist with benefits
Canadian industry average
Included
EMAK virtual receptionist — 24/7, every plan
From $20 / extension / month
Google Review
"We recently changed our phone systems at work and to be honest I was very nervous about it. But from day one they have surpassed the expectations."
NA
Nora Aquino
Verified customer · Google Reviews
Every unanswered call is a customer calling your competitor instead.
Get started in 3 steps.
Start your free trial
Sign up and our team gets you configured within one business day.
Build your phone menu
Type or record your greeting, map your keypresses to departments, and assign your number.
Go live
Every caller gets a professional greeting — 24/7, in any language. Your business phone system is ready.
Frequently asked questions.
What is an auto attendant?
An auto attendant (also called a virtual receptionist or IVR) is an automated phone system that answers incoming calls with a professional greeting and routes callers to the right person or department based on keypad input — without a live operator.
What is the difference between IVR and auto attendant?
"Auto attendant" typically refers to simple menu-based routing, while "IVR" (Interactive Voice Response) can include more complex interactions like self-service options. EMAK supports both — from basic menus to multi-level interactive call flows.
How much does a virtual receptionist cost?
EMAK's virtual receptionist is included with every plan — no add-on fees. Compare that to a full-time receptionist at $45,000–$55,000/year, or a third-party answering service at $200–$1,000/month.
Can I set up different greetings for after hours?
Yes. Set separate greetings and routing for business hours, after hours, holidays, and custom time blocks. Switching happens automatically based on your schedule — no manual toggling.
Can my auto attendant greet callers in French and English?
Yes. Use EMAK's AI Voice Studio to generate bilingual greetings in seconds — type your message in both languages, choose natural-sounding voices, and deploy. Supports 45+ languages for businesses that serve multilingual communities.
Can I have multiple levels of menus?
Yes. EMAK supports multi-level IVR menus — departments within departments. For example: "Press 1 for Sales" → "Press 1 for East, 2 for West." Design the entire structure visually with the Call Flow Builder.