AI receptionist for dental clinics, built into your phone system.
The AI answers. Your phone system decides when, and brings the call back to your team. Choose Claio, Doc Clik or any AI agent.
An AI receptionist is only as good as the phone system behind it.
Most AI receptionists are not phone systems. They wait for your line to send them calls. Here is what your phone system needs to do.
- Send calls to the AI at the right momentAfter a few rings when the front desk is busy, over lunch, after hours, or always.
- Keep your clinic numberPatients call the number they know. No second number to publish.
- Bring the call back to a personAn emergency or a tricky question goes straight to your team, on the same call.
- Record both sidesWhat the AI said and what your team said, recorded and transcribed together.
- Text from the clinic numberConfirmations and follow-ups come from the number patients recognize.
Use the AI receptionist you prefer.
Our partners for clinics, or any other AI voice agent. Switch whenever you want.
Claio
Montréal. Its receptionist, Clara, answers in French and English and books into Dentitek (per Claio).
Doc Clik
Answers in French and English, books, reschedules and cancels, and hands calls to your staff. Works with Dentitek, AD2000 and more (per Doc Clik).
Any AI agent
Already using another AI voice agent, or building your own? EMAK connects to it too.
An AI app on its own, or AI in your phone system.
| Feature | AI in EMAK | AI app with call forwarding |
|---|---|---|
| Your team answers first | ✓ | Depends on your phone company |
| Answers after a set number of rings | ✓ | If your line supports it |
| Passes the call back to your team | ✓ | Depends on the app |
| AI and team calls recorded together | ✓ | In two separate systems |
| One support line for the whole setup | Dial *611 | Two companies |
Patient privacy, before you switch on the AI.
Calls the AI answers are processed by the AI provider. Here is what Loi 5 and Law 25 ask your clinic to check, for us and for them.
AI receptionists for dental clinics: your questions.
What is an AI receptionist for a dental clinic?
A voice agent that answers patient calls when your team cannot: it books, answers common questions and takes messages, then passes the call to a person when needed.
Do we need a new phone system for an AI receptionist?
The AI answers, but your phone system decides when calls go to it and brings them back to your team. Most AI receptionists ask you to forward your line to them. With EMAK, the AI is built into your phone system instead.
Which AI receptionists work with EMAK?
Claio and Doc Clik are our partners for clinics, and EMAK connects to any other AI voice agent you prefer.
Do the AI receptionists speak French?
Yes. Claio and Doc Clik both answer in French and English.
How does EMAK connect to the AI, technically?
For your IT people: EMAK connects to the AI agent directly by SIP URI or by call forwarding, and the AI hands the call back to your team through our REST API, a SIP REFER or a transfer back. We set it up and test it with you.
Will the AI replace our receptionist?
No. Most clinics use it as backup: when every line is busy, over lunch and after hours. Your team answers first.
Are AI calls recorded?
Yes. The part of the call the AI handles and the part your team handles are recorded and transcribed, so you can see how both are doing.
What about patient privacy?
Calls the AI answers are processed by the AI provider under its own terms, so include it in your clinic's privacy assessment. Our page on Loi 5 and Law 25 lists the questions to ask.