The phone system built for dental clinics.

Look for five things: every call answered (by your team first, then an AI receptionist when the front desk is busy), texting from the clinic number, secure fax, patient data kept in Canada, and support in French from people who pick up. EMAK does all of it on one system, with no contract. More than 300 dental clinics in Quebec already use it.

We are rolling out our Dentitek integration with dental clinics now: when a patient calls, their file opens on the front-desk screen. We build it with each clinic as they come on board, so tell us what your team needs and we will set it up with you.

Yes. EMAK connects directly to AI receptionists such as Claio and Doc Clik, or to any other AI agent you prefer. You decide when it answers: only when your front desk is busy, only after hours, or all the time.

The AI transfers the call straight to your front desk, like a colleague would. Because the AI is built into the phone system, there is no second number and no dead air. Both parts of the call, the AI one and your team's, are recorded and transcribed so you can review them later.

Yes. Calls handled by the AI and calls handled by your team are recorded, transcribed and reported side by side, so you can see how each is doing and adjust.

The patient automatically gets a text from your clinic number, so they can tell you what they need instead of calling the next clinic. Your team replies from the same number.

Yes. Two-way texting from your clinic number is included: confirm appointments, answer questions and follow up, without anyone using a personal cell phone.

In Canada. Our databases run on servers we manage ourselves in Beauharnois, Quebec. Call recordings, voicemails, transcripts and faxes are stored in Canadian data centres in Quebec and Ontario.

Yes, both from a computer and with a physical fax machine. Send faxes from email and receive them by email, give each person their own login, control who sees what, and set how long faxes are kept.

Yes. EMAK works with overhead paging speakers (we mostly install Algo) and connects directly to Sonos, so the front desk can call the next patient from any phone.

No. We do not use your calls, voicemails, faxes or transcripts to train AI models.

Yes. Every time someone opens a fax or plays or downloads a recording, we log who it was, when, from which IP address, and whether they viewed or downloaded it.

The same as for every EMAK customer: the plans on our pricing page, with every feature included on every plan. There is no dental surcharge, no setup contract and nothing hidden.

Yes. Along with general dental clinics, we work with orthodontists, periodontists, denturists and dental hygiene clinics across Quebec. The setup is the same: your team answers first, and the tools adapt to how your office runs.

No, and we would rather say so plainly. Instead, we answer your privacy officer's questions in writing: where each type of data is stored, who can access it, how long it is kept and what happens when you leave.

No. There has never been a contract at EMAK, in ten years. We would rather keep clinics because they are happy than because they are locked in.

Dial *611 from any clinic phone and a person on our local team answers, usually within seconds. Last year the average wait was 31 seconds, in French or in English.

Yes. Moving your numbers to EMAK is free and usually takes about five business days. Your current line keeps ringing until the moment we switch it over.