Can you hear me now? Few things are more annoying than experiencing poor quality audio calls and having to repeat things to people over the phone. VoIP phone systems running over the internet have come a long way in the last few years, mostly driven by huge increases in bandwidth and reductions in latency on […]

This is only recommended after you have tried all other troubleshooting suggestions since the operation will delete all your personal configuration settings and reset them to the factory defaults. It is therefore advisable to have your phone system administrator backup your personalized settings before proceeding with a factory reset. To  perform factory reset of the […]

If this is happening, the first step is to contact support and our anti-fraud department will verify whether the phone calls in question have originated from our system. If they have, we will immediately take measures to identify and block access to unauthorized users of your phone system. In cases where the calls did not […]

In cases where you receive a large number of emails that have the same formatting, Outlook sometimes starts sending them to junk automatically. If you find you are no longer receiving your voicemail or fax notification emails in Outlook, this may be the case. The easiest solution is to whitelist these emails in your Outlook. […]