EMAK Telecom – Features List: Click on the PDF image to download a printable copy of the EMAK Telecom – Features List:   Click any of the highlighted features for more information: Digital Receptionist (IVR) – Set up a recording/menu for the auto attendant to provide announcements to callers. – Enable customers to reach specific […]

EMAK SMS App   Currently only available in English. a French version will be coming in the future.  You will need the following information to get set up:Username: (your e-mail address)Password: (Password you created from the invitation e-mail) On Computer: accessible via sms.emaktalk.com Install EMAK SMS app You can download EMAK SMS app from the […]

How to Prepare for your EMAK Telecom Installation To get your phone system running as quickly as possible on the installation date, please ensure the following: Ensure your IT administrator is available for the duration of the installation in case our technician has any questions. Verify that the Ports required for Emak Service are unblocked […]

Go to https://client.emaktalk.com/ Click on Reset Password Enter your account’s email address Click Reset You will receive an email with a reset link to enter your new password Click on the Reset button. Enter your account’s email address and the new password Make sure that your new password has the below requirements. It should contain 8+ […]

Voicemail can be checked in 3 ways: From your phone By email Online portal From your phone Press the voicemail button on your phone: Desk phones: Envelope button or message key Desktop app: Press the button Mobile app: dial *97 Enter your PIN (1234 is default) Click the PDF icon below for the full menu […]

For the Windows desktop application, see How to Install the Windows Softphone The desktop application allows you to make and receive calls from your Mac computer. You will need to make sure that you have headphones and a microphone for your computer. We do not recommend using your speakers for computer calling as this can […]

If you have activated the Fax server option, you will be able to send and receive faxes through the Business Phone Portal. Prerequisites: To get started, you will first have to log in to the portal. You will also need to have the Fax option enabled for your account. To add faxing to your account, […]

There are many ways to reach the EMAK Telecom support team. All of our important support information is listed on our contact page. Here we will provide more specific information related to contacting support and exact hours of operation. Contacting Support We offer many convenient ways to contact our support team. Support is offered by […]

The EMAK Telecom portal allows you to view missed calls, check your voicemail, see your most recent calls and change your call forwarding settings from anywhere. Prerequisites: To log into the EMAK Telecom Portal, you will need to have the login provided to you by the EMAK Telecom customer success team. You can request a […]