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Reset Your EMAK Web App Password

Last updated November 2, 2026 2 min read

Forgot your EMAK Web App password? Reset it yourself from the sign-in page in about a minute. Your new password also works in the EMAK Softphone.

Reset Your Password

  1. Go to client.emaktalk.com and click Forgot password?
    EMAK sign-in page with the Forgot password? link outlined
  2. Enter the email address you sign in with and click Send reset link.
    Reset your password page with an email entered and the Send reset link button
  3. Open the email titled Reset your emak password and click Reset password. The link works once and for 30 minutes.
    Check your email page confirming that a link was sent and expires in 30 minutes
  4. Choose a new password with at least 8 characters, upper and lowercase letters, and at least one number. Each requirement turns green when it’s met. Then click Reset password.
    Choose a new password page with a password entered and all three requirements met
  5. When you see Password updated, click Sign in and sign in with your new password.
    Password updated page with the Sign in button

A reset signs you out of your other devices, including the EMAK Softphone. Sign in to the app again with your new password, or scan your QR code again (see EMAK Softphone setup on a phone or a computer). Desk phones aren’t affected.

Password Reset FAQ

The reset email never arrived.

Wait a few minutes and check your spam or junk folder (see Outlook junk email fix). Make sure you entered the email address you sign in with: for security, the page answers the same way whether or not an account exists. To try again, click send another link on the confirmation page. Still nothing? Ask your account administrator or contact EMAK Telecom support.

The link says it has expired.

Reset links work once and for 30 minutes. Click Request a new link on that page, or start again from Forgot password?

It says there are too many reset requests.

Too many links were requested from your network in a short time. Wait an hour and try again, or ask your administrator to send you one.

I never set a password.

Then your account isn’t set up yet. Forgot password? sends you a setup link instead; see Set Up Your EMAK Web App Account.

I’m an administrator. Can I send a reset to someone on my account?

Yes. In the web app, go to Business > Users, open the user and choose Password Reset. They receive a reset email, or a new invitation if they haven’t set up their account yet.

Can I change my password without resetting it?

Yes. If you know your current password, sign in and follow Change Your EMAK Web App Password.

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