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Change Your EMAK Web App Password

Last updated November 2, 2026 2 min read

Know your current EMAK Web App password and want a new one? Change it from your profile in under a minute. If you can’t sign in because you’ve forgotten it, reset your password instead.

Change Your Password

  1. Sign in to the EMAK Web App.
  2. In the menu on the left, under User, click Your profile.
    EMAK Web App menu with Your profile outlined under User
  3. Under Account Settings, click Change Password. Type your new password in New Password and again in Confirm New Password. It needs 8 to 72 characters (accented letters count as two), with an uppercase letter, a lowercase letter and a number.
    Account Settings with the Change Password button outlined and the New Password and Confirm New Password fields
  4. Click Save Profile at the bottom right of the page. To close the fields without changing anything, click Cancel.
    Save Profile button outlined at the bottom of Your profile

Changing your password signs you out of the EMAK Softphone and the mobile app on all your devices. Sign in to them again with your new password, or scan your QR code again (see EMAK Softphone setup on a phone or a computer). Desk phones aren’t affected.

Change Password FAQ

I forgot my current password.

If you can still sign in, you can change it as above. If you can’t, reset your password to get a link by email.

Can I change another user’s password?

No, but an administrator can send them a reset email: go to Business > Users, open the user and choose Password Reset.

What makes a strong password?

Beyond the rules above, a long passphrase or a password from a password manager. Don’t reuse a password you use elsewhere.

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