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EMAK Telecom
  • Calling & messaging
    • Business calling
      Pro calling features across every device
    • Phone menus & routing
      IVR, call flows, ring groups, voicemail
    • Team messaging Coming soon
      Chat, channels, async collaboration
    AI & integrations
    • AI agents Coming soon
      AI-powered call handling and assistance
    • Integrations Coming soon
      Connect to your CRM, helpdesk, and more
    • All features
      Browse all 41 features by category
    Hardware
    • IP phones & devices
      Yealink, Polycom, Cisco, headsets
  • By industry
    • Restaurants
      POS-friendly with paging and take-out lines
    • Healthcare
      Dental, medical & GMF clinics
    • Car dealerships
      Sales, service, parts, BDC routing
    • Professional services
      Law firms, notaries, consultants
    • Office & small business
      For HQ, branch offices, hybrid teams
    By use-case
    • Call center / BDC
      Queues, agents, overflow, real-time stats
    • Remote teams
      Softphone, mobile, anywhere caller ID
    • Multi-location
      Per-rooftop routing, dashboards, paging
    • Hot desking
      Shared desk phones, signed-in extensions
    • Bilingual EN + FR Coming soon
      Native English and French handling
    Compliance & infra
    • E911 & safety
      911 routing for multi-location offices
    • eFax for legal & healthcare
      PIPEDA, Loi 25, Canadian servers
    • Long-distance · 49 countries
      Unlimited international calling
    • Canadian data residency Coming soon
      All data stored in Canada
    • Number porting Coming soon
      Keep your existing numbers
  • Help
    • Support center
      Knowledge base, guides, and troubleshooting
    • Contact us
      Talk to our team — sales or support
    • System status
      Live status of EMAK's voice network
    Tools & learn
    • Blog
      News, guides, and product updates
    • Plan builder
      Configure a quote in 3 minutes
    • Voicemail generator
      Free AI-powered voicemail greetings
    • Call cost calculator Coming soon
      See your savings vs Bell or Telus
    Company
    • About EMAK
      Our story, mission, and team
    • Partner program
      For agencies and consultants
    • Customer stories Coming soon
      How real businesses use EMAK
  • Pricing
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Platform Business calling Phone menus & routing Team messagingComing soon AI agentsComing soon IntegrationsComing soon All features Phones & hardware →
Solutions
By industry
Restaurants Healthcare Car dealerships Professional services Office & small business
By use-case
Call center / BDC Remote teams Multi-location Hot desking
Compliance & infra
E911 & safety eFax for legal & healthcare Long-distance · 49 countries
Pricing
Resources
Help
Support center Contact us System status
Tools & learn
Blog Plan builder Voicemail generator
Company
About EMAK Partner program
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Support Call *611 (514) 400-0226 [email protected]

How can we help?

Search our knowledge base or browse by topic to find answers fast.

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8 categories

Devices

Discover how to use and troubleshoot your phone, headset and other devices.

28 articles →

Features

Learn all about the basics and features of your new phone system.

26 articles →

Getting Started

9 articles →

Tech Notes

Advanced technical notes for technicians, professionals and extreme power users.

7 articles →

Account

Everything you need and more to manage your EMAK account.

7 articles →

Troubleshooting

If you are experiencing any issues with your calls or service, start here.

4 articles →

Advanced Features

Explore our advanced phone and portal features made for power users.

3 articles →

Email

1 article →

Recently updated

  • Advanced Features EMAK SMS App — Web and Mobile Setup
  • Features Send and Receive Faxes in the EMAK Phone Portal
  • Devices How to Install the EMAK Windows Softphone
  • Features How to Send a Fax Through Email
  • Devices Cloud Softphone Registration on Desktop / Mac
  • How to Sync Your Phone Contacts to EMAK SMS

Can’t find what you’re looking for?

Our support team is happy to help. Reach us at (514) 400-0226 or [email protected].

Contact support
EMAK Telecom

Business phone systems built for Canadian teams. Bilingual support, Montréal-based.

All systems operational

Platform

  • Business calling
  • Phone menus & routing
  • Virtual receptionist
  • Call recording + AI
  • Business texting
  • All features
  • Phones & headsets

Solutions

  • Restaurants
  • Healthcare
  • Car dealerships
  • Professional services
  • Office & small business
  • E911 & safety
  • Long-distance

Resources

  • Blog
  • Support
  • Plan builder
  • Voicemail generator
  • System status

Company

  • About
  • Contact
  • Book a demo
  • Partner program
  • Pricing
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