Change or Reset Your Voicemail PIN

Your voicemail PIN lets you check messages from a phone. It’s 4 to 10 digits. A new mailbox’s PIN is 1234, so change it the first time you use it.

Who can do this: anyone for their own mailbox; administrators for any mailbox in the organization.

In the EMAK Web App

1. Sign in at client.emaktalk.com (Sign In to the EMAK Web App).
2. In the left menu, click Voicemail. If you manage more than one mailbox, choose it beside the Voicemail title.
3. Click the gear beside the mailbox name.

4. Under Phone access, click Reset PIN.

5. Enter a new PIN of 4 to 10 digits, or generate a random one, and save it.

From Your Phone

1. Press the message (envelope) key on your desk phone, or dial ​*97.
2. Enter your current PIN, then press #.
3. Press 5 for advanced options, then 6 to change your PIN.
4. Enter your new PIN, then press #.

Forgot Your PIN?

Use the EMAK Web App above: you don’t need the old PIN there. An administrator can reset it for any mailbox, or you can ask us at [email protected].

Related Articles

• Use Voicemail from Your Phone
• How to Access Voicemail
• How to Use Shared Voicemail Boxes
• Voicemail Help

Still need help? Email us at [email protected].