You can send a fax directly from your email in just a few steps. What You Need Steps Tips

To create a Ring Group first login to EMAK’s phone portal: Go to Call routing => Ring Groups Click on Add at the top right corner: Add an Extension number, Name and Description for the Ring group. Note: that Ring groups extension numbers always start with 77 and are preferably made up of 5 digits. […]

  To edit or update the extension’s information first login to EMAK’s phone portal   Step 1:     Go to Extensions => Extensions           Click on the Extension to edit and update Effective Caller ID Name, Directory First & Last Name and Description.   Note: If the extension was previously associated […]

EMAK Telecom – Features List: Click on the PDF image to download a printable copy of the EMAK Telecom – Features List:   Click any of the highlighted features for more information: Digital Receptionist (IVR) – Set up a recording/menu for the auto attendant to provide announcements to callers. – Enable customers to reach specific […]

EMAK SMS App   Currently only available in English. a French version will be coming in the future.  You will need the following information to get set up:Username: (your e-mail address)Password: (Password you created from the invitation e-mail) On Computer: accessible via sms.emaktalk.com Install EMAK SMS app You can download EMAK SMS app from the […]

Creating an AI Recording is very simple. simply follow these three easy steps: First, Login to the web portal and go to Call Routing, then select Recording Studio 2. Then, Click the +Add button top right 3. Enter a Recording name. Please ensure you do not enter the same name as an Existing Recording. Select […]

    Menu / IVR Voice Samples We offer many different convenient options for creating auto attendant voice prompts/recordings depending on your needs. AI Voice Prompts AI voice prompts are computer generated recordings that can be used for your phone menu. Below are samples of our available English and French voices. Initial AI voice generations […]

We include the following royalty-free music on hold tracks with our service: Spanish Guitar (default) Always Innovating Brazil Piano Night Candy Jazz Creative Innovations Inspiration Of My Life Mexican Mariachi Fiesta Minimalist Approach Opus Number One Tropical Summer Your Inspiration You Want The Sun BONUS! For a limited time: If you do not like any […]

Login to EMAK’s phone portal to add BLF and Speed dial keys on your phones. From your dashboard click on Extensions: Under devices click on the phone assigned to your extension To add a BLF Key: For Category choose Line For Key start with 1 For Type in the drop down menu choose the phone […]

Call intercept also known as Call Pickup, allows you to pick up incoming calls to another extension. Having BLF keys of the extensions in your office greatly helps to do this. When an incoming call is ringing on another extension in your office the BLF key flashes red, press the flashing BLF key to pick […]

You can create a new recording for your auto attendant menu or call center directly from your emak phone. Note that these recordings are intended for your phone menus – the instructions for recording a voicemail greeting are different. Creating a Recording Dial *732 and wait for the voice prompt You will be prompted to […]

Call paging is a one-way communication that allows you to speak through the speakerphone of one or more phones simultaneously to make announcements. It is also possible to install paging speakers installed in a waiting room, warehouse, factory floor, etc. EMAK offers a wide variety of IP paging speakers ceiling and wall mounted speakers, as […]